- Mass Markets (Killeen, TX)
- …Compensation is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office support is ... conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and...a computer and other office equipment, including a phone, copier , and printer . The employee may occasionally… more
- Mass Markets (Killeen, TX)
- …attendance and punctuality + Skilled in troubleshooting, conflict resolution, and customer service + Empathetic, responsive, and solution-oriented + Ability ... Preferred (Not Required): + 1+ year of experience in customer service , technical support, inside sales, chat,...a computer and other office equipment, including a phone, copier , and printer . The employee may occasionally… more
- Mass Markets (Killeen, TX)
- …center supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Killeen, TX)
- …Team-oriented with strong interpersonal skills. Preferred: + 1+ year of experience in customer service , sales, technical support, or administrative roles in a ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (TX)
- …+ Work closely with other team members and departments to ensure a cohesive customer service and policy management approach. + Participate in ongoing training ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (TX)
- …+ High School Diploma + 2-3 years of experience in a call center or customer service environment. + Proven experience in a supervisory or team lead role. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Killeen, TX)
- …and Windows OS + Dependable, punctual, and goal-oriented + Excellent problem-solving and customer service skills + Empathetic, patient, and responsive to ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (TX)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... regularly required to operate a computer and other office equipment, including a phone, copier , and printer . The employee may occasionally be required to move… more
- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in ... to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact...a computer and other office equipment, including a phone, copier , and printer . The employee may occasionally… more