- MUFG (New York, NY)
- …The candidate will work with Senior Product Managers to manage Self- Service capabilities and emerging FinTech solutions. **Major Responsibilities:** + Analyze market ... internal partners to validate roadmap and solution + Manage high visibility self- service initiatives with multiple stakeholders to drive alignment Create and build… more
- NBT Bank (Massena, NY)
- …advocate. Collaborate with personnel involved in providing general servicing to ensure customer expectations are met or exceeded. + 15% Participate in regularly-held ... and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to...in your education and career growth. + Employee Assistance Program (EAP) : Access to support and resources. +… more
- Deloitte (Rochester, NY)
- …and process improvement projects. The successful candidate will possess: + Exceptional customer service skills, with clear and concise verbal and written ... Technology teams to deliver efficient, scalable solutions. + Monitor and enhance service delivery standards. + Oversee rate change calculations and ensure accuracy… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …be responsible for additional hours. Essential Accountabilities: Level I + Performs pre- service , concurrent and post- service clinical reviews to determine the ... May perform clinical review telephonically, electronically, or on-site, depending on customer and departmental needs. + Plans, implements, and documents utilization… more
- Ultralife Corporation (Newark, NY)
- …with strategic locations in the Americas, Europe, and Asia, ideally positioned to service global customers. We are looking for a motivated and experienced leader to ... action. Seek out areas to improve and implement them + Financial and Program Management: Play a key role in developing department budgets, tracking costs, and… more
- City of New York (New York, NY)
- …by addressing contract disputes, missing deliverables, or payment delays. - Provide customer service -oriented guidance and attend weekly division meetings to ... information about candidates directly to voters' doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular… more
- Walmart (Williamsville, NY)
- …and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues ... with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and… more
- Coinbase (Albany, NY)
- …deliver business impact:* Oversee the creation of dashboards, ad-hoc analytics, and self- service tools that empower product teams to make data-driven decisions. * ... insights. Success in this role requires a mix of leadership, technical expertise, customer focus and product mindset. Here's what we're looking for: * *Experienced… more
- American Express (New York, NY)
- …plans tailored to client-specific goals + High degree of professionalism, responsiveness, and customer service orientation + Minimum of 3 years of experience ... the account, including business plans and clear action steps to deliver program growth, retention, and client satisfaction + Develop and maintain executive-level… more
- EPI (Rochester, NY)
- …per regulatory guidelines. + Ensure all billing documents and documentation of service are maintained and meet compliance standards. + Ensure team has adequate ... and external survey/audit findings. + Oversee and monitor and evaluate program compliance per regulatory requirements by conducting on-site audits, to include… more
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