- Under Armour, Inc. (Richmond, VA)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst ** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst… more
- ICF (Reston, VA)
- Description ** CUSTOMER SERVICE ANALYST - Grants Management** ICF is seeking a ** CUSTOMER SERVICE ANALYST ** to support the Customer Service ... Chief Financial Officer (OCFO) within the Office of Justice Programs (OJP). The Customer Service Center (CSC) provides financial and administrative support to… more
- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... **Case Management Support Analyst I** Amentum is a leading provider of...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- Pearl Interactive Network (Richmond, VA)
- …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst ** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
- CACI International (Springfield, VA)
- …Opportunity** : We are seeking a highly skilled and experienced Network Availability Quality Analyst to assist the lead in ensuring the reliability, performance, ... Network Availability Quality Assurance Analyst Job Category: Information...Service Improvement (CSI) team to enhance overall network quality and performance **Qualifications:** + Bachelor's degree in Computer… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the ...+ Stay current with industry best practices in IT service management and quality assurance **Qualifications:** _Required:_… more
- CACI International (Sterling, VA)
- Change Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * **The Opportunity** : We are seeking a detail-oriented Change Management Quality Assurance Analyst to ensure the successful implementation of organizational… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and...CMDB, SLM, and Performance Analytics * Data-driven mindset of service excellence and customer satisfaction * An… more
- CACI International (Springfield, VA)
- …with IT operations teams to resolve event-related issues and enhance overall service quality . + Create and maintain documentation for event management ... Network Event Management Quality Assurance Analyst Job Category: Information...effective monitoring and management of IT events to prevent service disruptions and maintain optimal system performance. **Responsibilities:** +… more
- CACI International (Sterling, VA)
- …are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful ... Network Problem Management Quality Assurance Analyst Job Category: Information...certification and training + Good working knowledge of the Service Management workflows and ITSM processes + Experience with… more