- Datavant (Sacramento, CA)
- …client accounts and team members, focusing on resource scheduling, productivity, quality assurance , employee management, and client relations. **You Will:** ... support structures for successful coder engagement and outcomes. + Supervise quality assurance and performance improvement efforts, providing formal development… more
- Sunrise Senior Living (Carlsbad, CA)
- …with the Quality Assurance Process (QA) and essential quality service standards pertaining to enriching resident centered activities and programming ... protect the confidentiality of resident information at all times. ** Quality Assurance and Regulatory Compliance** + Understand...and partner with community team in striving for excellent quality care and service delivery as measured… more
- City and County of San Francisco (San Francisco, CA)
- …tasks, phone calls, and supervisor quality assurance forms to ensure quality of customer service . + Determines training needs, develops and evaluates ... meet operational demands and improve overall program efficiency and service quality . + Conducts quality ...process. + Provides coaching and support in handling challenging customer calls. + Develops and issues call scripts, standard… more
- RailPros Field Services (Irvine, CA)
- …project managers, to ensure seamless project execution and compliance with design requirements. + Quality Assurance : Participate in quality assurance and ... challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and… more
- MAAC (Metropolitan Area Advisory Committee) (National City, CA)
- …Supervisor assists with job readiness, contractor coordination, permitting logistics, and quality assurance throughout project execution. To ensure continuity of ... and Quality Control Inspector to maintain consistency, alignment, and high- quality service delivery across the program. ESSENTIAL DUTIES AND RESPONSIBILITIES… more
- Ryder System (Stockton, CA)
- …of employees on a shift, including but not limited to: Technicians-In. Charge, Customer Service Coordinators, Technicians, and Service Employees. The ... quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained...is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and… more
- County of El Dorado (Placerville, CA)
- …children and their families. This role requires strong assessment skills, exceptional customer service , and experience in a community-based case management model ... Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where...area, please type N/A. 05 Describe your experience conducting Quality Assurance analysis in a Social Services… more
- Sunrise Senior Living (Orange, CA)
- …by supervisor in accordance with federal, state/provincial, and local laws and Sunrise quality service standards. + Support the all-embracing quality ... neighborhood(s) according to the Reminiscence Guidelines policy and Sunrise quality service standards. + Assist in the...the levels of care with the appropriate staffing levels. ** Quality Assurance and Regulatory Compliance** + Assist… more
- Encore (San Francisco, CA)
- …relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * Services ... proper inventory levels while also maintaining safety, security, and quality assurance of equipment. * See the...to senior management related to performance, pipeline, forecasting, etc. Customer Service * Deliver World-Class Service… more
- City of Carlsbad (Carlsbad, CA)
- …decrease turnaround times, streamline work processes, and work cooperatively to provide seamless and quality customer service . Must be able to work under ... apply knowledge of the principles and practices of effective customer service . + Basic project management principles...ensuring service performance, reliability and security, the quality assurance steps you took to maintain… more