- Banc of California (Santa Ana, CA)
- …of customer service and operational excellence. The manager oversees customer escalations, quality assurance , and performance reporting, while also ... audit standards. + Promotes a culture of accountability, integrity, and exceptional customer service . + Conducts system-platform analysis, assessing areas of… more
- Vestis Services (Vernon, CA)
- …maintains valid service agreements, positive service attitude, effective quality assurance , good customer relations and efficient route management. ... facets of the market center including sales, finance, people leadership, and customer service with full P&L accountability. + Manage a Market Center (MC)… more
- Sunrise Senior Living (Yorba Linda, CA)
- …activities and routines. + Record and document resident participation according to Sunrise quality service standards. + Maintain and expand Life Skills stations ... of the way, not blocking exits, and in compliance with fire codes. ** Quality Assurance and Regulatory Compliance** + Demonstrate proficiency and understand the… more
- Amazon (San Diego, CA)
- …multiple projects, providing regular updates to senior management. Planning: Coordinate Quality Assurance plan, baselining metrics, setting and monitoring goals. ... and document the SOP specific to the investigation and quality assurance processes, and work to deploy...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Dignity Health (Rancho Cordova, CA)
- …levels. - Develops, analyzes, and implements processes and systems to enhance customer service . Reviews and monitors patient satisfaction trends and results. ... Provides mentoring and coaching to staff to enhance customer service skills and ensure patients, internal employees and providers receive excellent customer … more
- Cedars-Sinai (Beverly Hills, CA)
- …laboratory tests or procedures using approved SOPs and protocols. + Uses established quality assurance SOPs to ensure proper functioning of instruments and ... us and make a difference every single day in service of this outstanding work - excellence and innovation...+ Reviews and ensures reliability of results based on quality control and assurance mechanisms; takes corrective… more
- THOR Solutions, LLC (San Diego, CA)
- …and Ship Transfer related activities to enhance communications and provide a degree of quality assurance for work being accomplished. They shall have a primary ... vessels. + Previous experience in platform centric integrated logistics support, quality control and assurance , testing, operations, maintenance, supply, and… more
- Sharp HealthCare (San Diego, CA)
- …process and effective supervisory skills.Participates in both unit and level of care quality assurance process.Reviews or coordinates the review of quality ... development and productivity of a work unit or units and for maintaining the quality of care within that work unit and or programs. Assists the VP/CNO/Director with… more
- Renewal by Andersen (Hayward, CA)
- …Project/Installation Net Promoter and Reputation.com Scores. - Mitigate Customer Service Agreements (CSA) through experience improvements and quality ... of the Field Operations department includes, but is not limited to, Customer Service , Sub-Contractor Management, and Installation Compliance. The Director works… more
- Walmart (Tehachapi, CA)
- …to compliance. -Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... responsibilities Models enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer … more