- Antech Diagnostics (Fountain Valley, CA)
- …coverage within the queue + Handles customer issues, as needed, to ensure quality customer service . + Effectively uses multiple software systems to ... Customer Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to...Customer Relationship Management) preferred. + Ability to maintain quality assurance metrics for queue as determined… more
- The Walt Disney Company (Santa Monica, CA)
- …to track progress, provide feedback, and support professional growth.** + **Manage social quality assurance programs to measure and improve the performance of ... in social quality management processes and tools to assess and improve service quality ** + **Experience using social tooling (ex: Sprout, Sprinklr, Social… more
- Sevita (Bakersfield, CA)
- …the ability to multi-task to meet deadlines. + Excellent communication and customer service skills. + A commitment to quality in everything you do. + This ... will be diversified and you will be supporting our mission. + Provide quality assurance /improvement technical assistance and subject matter expertise with local… more
- LA Care Health Plan (Los Angeles, CA)
- …Medicare & Medicaid Services, as well as requirements from the National Committee on Quality Assurance (NCQA) and LA Care policies and procedures. This position ... analyze monthly/quarterly grievance reports and PPG and Plan Partner data. Participates in Quality Oversight Committee, Member Service Quality Committee, and… more
- WESCO (Buena Park, CA)
- …Liaison between field service technicians, engineering, technical services, and quality assurance divisions. + Responsible for managing MHEs (forklifts, ... quality standards and maintains high levels of customer service . + Coordinates, schedules, and provides...receiving, picking, packing, shipping, and wire cutting. + Performs quality assurance inspections as required. + Prepares,… more
- Microsoft Corporation (Los Angeles, CA)
- …modules (eg, mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and ... customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways...with other teams (eg, program managers, software engineers, product, customer service support teams), prioritize, unblock, and… more
- ServiceNow, Inc. (Santa Clara, CA)
- …for testing, validating, and ensuring the performance, reliability, and scalability of the Customer Service Management (CSM) product line. **What you get to do ... teams or industries. + 5+ years of experience in quality assurance with strong hands-on skills in...residence and the closest ServiceNow office using a third-party service . **Equal Opportunity Employer** ServiceNow is an equal opportunity… more
- LA Care Health Plan (Los Angeles, CA)
- …Insurance Board (MBMIB) and National Committee for Quality Assurance (NCQA) regulatory requirements. This position reviews pre- service authorizations, ... Center Appeals and Grievances Specialist II (Temporary) Job Category: Customer Service Department: CSC Appeals & Grievances...Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and… more
- Owens & Minor (Bakersfield, CA)
- …that will enhance patient care. + Participates in the institution's quality assurance /performance improvement initiatives as requested. + Performs timely ... coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team. + Operates a Personally Owned Vehicle (POV) in accordance with… more
- Amazon (San Diego, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more