- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Albany, NY)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- CME Associates, Inc. (Albany, NY)
- …and scheduled accordingly. + Consistently perform and document all customer service inquiries, quality assurance reviews, and job progression. + ... a professional environment that reflects our core values: exceptional quality of service , outstanding customer care, employee growth and development,… more
- Air National Guard Units (Scotia, NY)
- … SERVICE POSITION. This National Guard position is for a SUPERVISORY QUALITY ASSURANCE SPECIALIST, Position Description Number D1818000 and is part of ... meet the criteria for appointment of annuitants. Responsibilities As a SUPERVISORY QUALITY ASSURANCE SPECIALIST, GS-1910-12, you will supervise, establish and… more
- Pearl Interactive Network (Albany, NY)
- …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
- Curtiss-Wright Corporation (East Farmingdale, NY)
- …with customer , government, and inter-departmental personnel. + Navy Nuclear Quality Assurance background, preferably with the Naval Nuclear Propulsion ... **Supplier Quality Assurance Engineer** We are looking...Quality Management System activities in manufacturing, procurement, vendor quality assessment, trend analysis, customer interface, and… more
- Immediate Mailing Services (Liverpool, NY)
- …quality inspections and findings. + Collaborate with the production, data processing, and customer service teams to improve quality and efficiency. + ... Print & Mail Quality Assurance Specialist Department: Quality...identification. + Turnaround Time: Average time taken to conduct quality inspections and resolve issues. + Customer … more
- FlexStaff (Bronx, NY)
- **Req Number** 165127 FlexStaff is seeking a Food Safety & Quality Assurance Manager for our client, an artisanal baked goods manufacturer located in the Bronx. ... Range: $105,000 - $125,000 (based on experience) Position Overview The Food Safety & Quality Assurance Manager will take ownership of all food safety, quality… more
- City of New York (New York, NY)
- …customer -oriented and collaborative individual to lead the Business Analysis (BA) and Quality Assurance (QA) Unit within the Applications Division. The BA ... successful candidate will direct the combined Business Analysis and Quality Assurance groups to develop blended BA...feedback on BA and QA documentation to ensure the customer receives the highest quality deliverables. -… more
- Amazon (New York, NY)
- Description Employer: Amazon.com Services LLC Position: Quality Assurance Engineer II Location: New York, NY Multiple Positions Available: Lead the testing of ... plans, test cases, and drive continuous improvements to the quality assurance processes using Internet and Web...box tests. Work closely with engineers, business owners, and customer service professionals throughout the development and… more