- Johnson, Mirmiran, and Thompson Inc. (Albany, NY)
- …Produce consistently compliant high- quality submissions while delivering exceptional customer service + Provide Marketing essential functions and ... editing, and reproduction), printing and delivery, with emphasis on quality assurance / quality control + Assist with presentation preparation, presentation… more
- CDM Smith (Syracuse, NY)
- …Program Management Tasks: - Manages Specifications Writing Team that focuses on Quality Assurance for construction specifications on Design Projects for all ... and overall firm growth. - Delivering a legendary client experience with attention to quality . - Instilling a sense of personal ownership for work product quality… more
- NBC Universal (New York, NY)
- …+ Write and refine clear, actionable tickets for engineering and analytics teams. + Quality Assurance & Platform Trust + Lead QA and user acceptance testing ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- City of New York (New York, NY)
- …construction requirements in a manner consistent with BEDC's core values of safety, schedule, quality , and customer service . The BIM/ CADD section is ... for the Agency. The second unit, Engineering Services, includes the Quality Assurance , Laboratory Services, Specifications/Standard Operating Procedures and… more
- City National Bank (New York, NY)
- …* Acts as a liaison between clients and company. Provides feedback to sales, quality assurance and product management. * May compile information, prepare reports ... High School Degree or equivalent with three (3) years of customer service experience. In-Depth Knowledge of: * Company policies, procedures, practices, products… more
- University of Rochester (Rochester, NY)
- …Communicates policies and procedures, including safety, security, and customer service protocols. Monitors staff compliance. Participates in Quality ... communication, word processing and computer skills required + Excellent customer service skills required + Ability to maintain professional discretion with… more
- Zurich NA (New York, NY)
- …actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look ... we are there every step of their journey. Our family of customer -facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal… more
- MTA (New York, NY)
- …Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities to its employees. Position ... of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and...Strong project management, forecasting and coordination skills which includes quality control and quality assurance … more
- Anywhere Real Estate (Buffalo, NY)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... The **Client Experience Specialist** is a service -minded professional who manages all non-licensed aspects of...situations to clearly advise and resolve any issues. + Quality Assurance - the individual demonstrates accuracy and… more
- Guardian Life (Albany, NY)
- …individual performance metrics including average calls per day, adhering to daily schedule, Quality Assurance call scores, consumer survey scores, etc. + Serve ... + Operate at a high level to consistently exceed quality goals and service level agreement standards....financial service industry. Experience must include direct customer service experience. + A bachelor's degree… more