- Microsoft Corporation (Arlington, VA)
- …modules (eg, mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and ... customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways...with other teams (eg, program managers, software engineers, product, customer service support teams), prioritize, unblock, and… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …the contract will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test ... Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer ...to end-users regarding the status of ongoing incidents, ensuring high- quality customer support. + Maintain and update… more
- City Wide Facility Solutions (Powhatan, VA)
- …priorities and collaborating on solving problems. + Review scope of work and ensure quality assurance per account to retain existing business and gain new ... standards and company guidelines and discharge if not meeting service level agreement. + Manage inspections, customer ...meeting service level agreement. + Manage inspections, customer complaints, customer requests, new client starts,… more
- Capital One (Mclean, VA)
- Manager, Risk Management: Card Risk Customer Services Strategy & Controls Do you like working in the spotlight? Are you ready to work on the front line of a top 10 ... that fosters trust, collaboration, and belonging. + You possess a relentless focus on quality and timeliness. + You adapt to change, embrace bold ideas, and are… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- Aaron's Inc (Abingdon, VA)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- Aaron's Inc (Culpeper, VA)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- System One (Arlington, VA)
- …Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes. + Serve as a further escalation point for Service ... the timely resolution of technical issues, and provide exceptional customer service to our internal stakeholders. They...request, problem, event, and risk management. + Manage all Service Desk supervisors, trainers, quality manager, and… more
- US Coast Guard (Alexandria, VA)
- …Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any ... Virginia. Responsibilities You will serve as an IT Cybersecurity Specialist ( Customer Support-Information Security) and be responsible for planning, analysis, and… more
- CACI International (Sterling, VA)
- …with appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction between the ... software development life cycle, including planning, development, requirements management, CM, quality assurance , and release management + Familiarity with the… more