- Amalgamated Bank (New York, NY)
- …have excellent knowledge of Call Center procedures and expertise in the customer authentication process and quality assurance standards. The ideal candidate ... We are looking for an engaging Call Center Trainer/ Quality Assurance Analyst to join our growing Call...creating, and maintaining training resources and job aids, training audit logs, conducting refresher training as needed and conduct… more
- Iron Mountain (Albany, NY)
- …participation; ensures reporting and communication is frequent and bi-directional + Ensures high- quality service delivery and customer satisfaction through ... + Analyzes and uses independent judgment to present detailed customer reporting packages, including customer audit...OPS, and other cross-functional team members to ensure high service quality + Develop and maintain relationships… more
- TD Bank (New York, NY)
- …for multi-business and/or smaller enterprise level programs, conducting, high quality needs assessments to enable learning solution recommendations, and delivering ... documentation of training initiatives, delivery, and controls to meet internal audit , regulatory, and Monitor expectations. + Track and report on remediation… more
- Ricoh Americas Corporation (New York, NY)
- …along with succession planning, and mentorship + Focus is on business retention, customer service , high performing team, and profitable growth + Able to ... of subordinates to increase their work output and work quality + Acts as a consultant to customer...Complex problem-solving skills + Demonstrates managerial courage + Expert customer service skills + Expert technical aptitude… more
- TD Bank (New York, NY)
- …and reporting to advance the operating model / processes and elevate service quality . Facilitates the implementation of policies/processes and/or initiatives to ... achieve this, we need great people that are innovative, customer -focused and have a continuous improvement mindset along with...the team, support a positive work environment that promotes service to the business, quality , innovation and… more
- HANAC, Inc. (Astoria, NY)
- …background preferred. + Computer literate and demographic research skills. + Excellent customer service and communication skills with the ability to work ... is to assist and provide support to the program Quality Control Inspector and the Multifamily Energy Auditor. Assist...with the program intake process by collecting building Energy Audit such as, required in unit, common area, and… more
- Monro Muffler/Brake (Oneonta, NY)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communication skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...pulling tires and parts, unloading and stocking inventory. + Audit courtesy inspections performed by teammates. + Ensure store… more
- Monro Muffler/Brake (Jamestown, NY)
- …and objectives. . Ability to problem solve, manage inventory, merchandising, and customer service . . Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...pulling tires and parts, unloading and stocking inventory. . Audit courtesy inspections performed by teammates. . Ensure store… more
- NBT Bank (Webster, NY)
- … customer 's need in a timely manner. + 30% Administers the delivery of quality customer service with internal and external customers by ensuring adequate ... role of the Senior Relationship Banker is to provide quality consultative customer service to...reports, daily vault balancing and completion of the branch audit . Demonstrates safety and soundness by ensuring all the… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... build details, schedules and materials in accordance with North American Customer Fulfillment (NACF) design parameters. * Survey facilities, develop and document… more