- Wells Fargo (Waco, TX)
- …and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, ... in teller functions + Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process… more
- Walgreens (Austin, TX)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + ... facilitate, evaluate, improve, and sustain regulatory and accreditation compliance. ** SERVICE ESSENTIAL FUNCTIONS** + Reviews regulatory and accreditation resources… more
- MUFG (Irving, TX)
- …other bank lines of business as appropriate. Establish and maintain superior customer service protocols with internal business partners. Provide governance and ... team of AML professionals responsible for transaction surveillance, detailed investigations, quality control and/or special risk client activities in support of the… more
- Datavant (Austin, TX)
- …+ Provide monthly performance data to clients (eg, volume metrics, six-month trends, quality audit scores, and productivity levels). + Include action plans for ... of employees and manage their career progression. + Ensure staffing levels meet quality service requirements as per contract agreements. + Maintain employee… more
- Microsoft Corporation (San Antonio, TX)
- …inspections and performance assessments to mitigate risks. + Annual Electrical Power Audit - Conduct comprehensive power audits to identify single points of failure ... captured and lined up for correction and closure. + Electrical Sensor & Meter Audit - Conduct regular audits of sensors and meters to identify calibration needs,… more
- Specialty Rx, Inc. (Austin, TX)
- …adequate support and maintain long-term relationships. Along with demonstrating excellent customer service performance and consistence with SpecialtyRx mission ... living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services. NOTICE: SpecialtyRx is seeking an Client Services Manager… more
- Comerica (Dallas, TX)
- …Compliance, Audit , or Risk Management + 3 years of experience in data integrity/ quality assurance or audit testing + 2 years of experience with Advanced ... the Line of Business and Compliance make recommendations and review customer facing documents. Qualifications Position Qualifications: + Bachelor's Degree from an… more
- Houston Methodist (Houston, TX)
- …performance improvement activities that support operational efficiencies, data integrity and service quality including measuring and improving quality ... coding staff based on needs identified due to coding audit results, regulatory changes, hospital policy changes or implementation...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Sunrise Senior Living (Plano, TX)
- …communication with resident support services and families, and maintaining clinical quality assurance while leading and demonstrating the Mission for Sunrise Senior ... Living, "to champion the quality of life for all seniors" in accordance with...of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of… more