- TTEC (Austin, TX)
- …associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every ... first-line manager for your team. You'll report to the Service Delivery Manager. We're looking for a leader to...their career mobility. **During a Typical Day, You'll** + Coach associates to ensure the achievement of company and… more
- PNC (Austin, TX)
- …Description** + Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client responsibilities and may ... have direct sales and client responsibilities. + Manages risk/return and drives quality for new and/or existing clients. Actively identifies and may be responsible… more
- HCA Healthcare (Conroe, TX)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...this role:** + Leads, coordinates and performs HSC coding quality reviews (eg, routine, policy driven, performance driven, incentive… more
- Cengage Group (Houston, TX)
- …value of the human resource function through high levels of performance and customer service . **Skills You Will Need Here:** Required: + Bachelor's degree ... performance-based culture by actively engaging with managers and employees; coach managers on nurturing high performance and addressing under-performance...and care + Help bring the voice of the customer back to the broader HR team to influence… more
- Bank OZK (Cedar Park, TX)
- …Provide business development leadership and management. Lead by example and provide exceptional customer service at all times. Essential Job Functions + Manage ... highly effective team. + Model and champion the Bank's standards for exceptional customer service . + Enthusiastically embrace, support, and model the bank's… more
- Amazon (San Marcos, TX)
- …drive and operate the vehicles - Cultivate and sustain a safe environment, high- quality customer delivery, professional driver experience and positive culture. - ... packages and smiles to Amazon customers every day. We are looking for motivated, customer -focused individuals who want to join our team as a Process Assistant. In… more
- Molina Healthcare (Austin, TX)
- …efficiencies and provider satisfaction. + Supports leading the team to have exemplary customer service and ensure the team is meeting metrics and compliance ... to the provider Claims adjudicators and senior provider claims adjudicators. Train and coach new employees. Provide clear and concise results on the provider claims… more
- Carrier (Pasadena, TX)
- …thrives in a fast-paced environment, excels at building relationships, and has outstanding customer service This role will provide you the opportunity to grow ... your clientele and help coach less experienced sales specialists. **Key Responsibilities** + Manage...effectively with external customers and internal staff to deliver quality results and ensure customer satisfaction. +… more
- ABM Industries (Houston, TX)
- …staffing levels. + Effectively coach , counsel, and discipline employees. + Conduct service audits. + Work with Safety Quality Manager to ensure the safety ... is further responsible for ensuring that productivity levels and customer service requirements are being met and...and that front-line employees are complying with all safety, quality , and compliance standards established by the Company, by… more
- Bank of America (Addison, TX)
- …English Speaking/Writing. + Excellent written and verbal skills. + Strong dedication to quality customer service . + Excellent analytical and problem-solving ... inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve … more