- Mass Markets (Killeen, TX)
- …and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ... team of 15-25 front-line agents handling inbound calls. + Coach team members on customer service...and performance improvement. + Monitor KPIs and drive productivity, quality , and customer satisfaction. + Conduct regular… more
- Mass Markets (Killeen, TX)
- …overseeing inbound and outbound teams + Coach and develop supervisors on customer service best practices and performance management + Monitor and improve ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...call center metrics, productivity, and service quality + Foster a culture of… more
- Mass Markets (Killeen, TX)
- …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety ... them with your leadership and expertise. As the team coach and leader, you will be directly responsible for...a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To… more
- Chewy (Richardson, TX)
- …pet parents (and partners) everywhere! We are looking for leaders to join our Customer Service Operations Team who are passionate not only about our customers, ... leader will be accountable for their team achieving set service and quality expectations, while developing Team...The Team Manager should have outstanding communication, interpersonal and customer service skills, as well as comprehensive… more
- Amazon (Austin, TX)
- … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... - Leads with deep empathy for our customers, our customer service associates, and team members. -...maintains the highest design standards, while relentlessly advocating for high- quality customer experiences. About the team The… more
- Michaels (Lufkin, TX)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Safran (Gainesville, TX)
- …Objective & Authorities) Objective: Liaison and conduit between Safran Seats USA and Customer (Airframers and Airlines) for any Quality issue detected during OEM ... perception of reaction to reported issues by leading product quality improvement projects. Act as customer advocate...facility or Airline (lead the CAPA). * Participate and coach in QRQC activities as well as customer… more
- Bridgestone Americas (Dallas, TX)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Crate & Barrel (Dallas, TX)
- …a discerning eye and passion for design and home furnishings + 2+ years customer service or retail leadership experience + High school diploma/GED or equivalent, ... modern consumer. Born out of Crate and Barrel, CB2 is committed to high- quality , sophisticated design at an approachable price. Located in downtown Chicago, CB2… more
- Crate & Barrel (Dallas, TX)
- …Store Leader to train and develop associates on product knowledge, selling, customer service , operations, visual, policies and procedures, as applicable. + ... customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team...hear from you if you have + 1+ years customer service or retail experience + Full-Time… more