- Mass Markets (Killeen, TX)
- …reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations ... 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position...Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways… more
- Mass Markets (Killeen, TX)
- …success of your team. This is a management-level position. Prior experience in management, supervisor , or customer service leadership is highly preferred. To ... skills, we need your help in managing call center customer service agents. While your team operate...center + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual and team… more
- KPS Global, LLC (Fort Worth, TX)
- …Global values its outstanding people who are deeply committed to providing innovative, high- quality service to clients from coast-to-coast. As a member of the ... where creativity, innovation, and hard work are rewarded. Job Summary The Quality Supervisor is responsible for supervising, planning, coordinating, directing,… more
- WATTS (Fort Worth, TX)
- … Solutions Team; team of 5 EXPERIENCE AND REQUIRED SKILLS: + 5+ years customer service /call center supervisor experience required + 5+ years warranty ... solutions supervisor oversees and directs the customer solutions team, ensuring high- quality warranty support,...and completed as required. + Maintain high standards of customer service , handle escalated issues, and resolve… more
- Mass Markets (Killeen, TX)
- …QA analysts, ensure compliance with client standards, and drive continuous improvement in service quality . To be considered for this role, you must complete ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Southland Industries (Schertz, TX)
- … and emergency response projects when directed. 6. Work with the Service Supervisor and maintain regular communications regarding manpower, equipment and ... **POSITION SUMMARY** **This working supervisor is responsible for the direct supervision of...and repair HVAC systems and related equipment. 3. Study customer 's scope of service . Ensure the preventative… more
- Coinbase (Austin, TX)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... collaboration, connection, and alignment. Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized… more
- Cintas (Mercedes, TX)
- **Requisition Number:** 206939 **Job Description** Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on ... service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a… more
- Cintas (Fort Worth, TX)
- …route execution, operational efficiency, customer request management, etc - ensuring customer service expectations and quality standards are exceeded. + ... **Requisition Number:** 205951 **Job Description** The Service Supervisor - Fire Advanced Services...all service related KPI's including growth, retention, customer service , and profitability, etc. + Maintains… more
- Million Air (El Paso, TX)
- …the best at what you do? + Are you excited to provide a level of customer service unrivaled by the competition? + Do you enjoy working outside? ObjectiveThe line ... service supervisor is responsible for leading the...effectively with customers, pilots, and team members within the customer service department. Responsibilities and Duties1. Supervise… more