- The Hertz Corporation (Sacramento, CA)
- …our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service ... impact 2. Service Recovery Transformation - Turning Problem Recovery into Loyalty When a customer has a service issue, how we respond defines our… more
- City of Santa Monica (Santa Monica, CA)
- …and maintenance of collection equipment. Safe work practices and procedures. Effective customer service techniques. Ability to: Learn collection and disposal ... orally and in writing. Follow oral and written instructions. Provide effective customer service . Establish and maintain effective and cooperative working… more
- Palo Alto Networks (CA)
- …42 service delivery team, you will lead and oversee Unit 42's external recovery partners as well as liaise with customer contacts, ranging from technical ... name a few! **Your Career** As a Unit 42 Recovery Specialist, you will play a critical role in...methodical and sensible manner + Travel as needed to customer locations in North America, often with minimal advance… more
- Elevance Health (Los Angeles, CA)
- …experience strongly preferred. + Previous experience in high-volume operations (claims, customer service , enrollment and billing) strongly preferred. For ... **Financial Operations Recovery Process Specialist** **Hybrid 1** : This role...is granted as required by law. The **Financial Operations Recovery Process Specialist** is responsible for providing technical direction,… more
- LEGOLAND (Hollywood, CA)
- …Ensures that Supervisors and team members are trained and empowered to deliver outstanding customer service - including guest recovery as needed.** Maintains ... bring to the team** **Job Summary:** **With positive guest experiences and customer service as the starting point, the Commercial Manager is responsible for… more
- Spanish Peaks Mountain Club (Laguna Beach, CA)
- …skills + Knowledge of budgeting and forecasting, a plus + Proven success in customer service and guest recovery + Ability to supervise subordinate ... oversee the cleanliness and maintenance of all function spaces , public areas, and service areas on banquet levels. + Ensure the department abides by all safety and… more
- The Hertz Corporation (Sacramento, CA)
- … experience strategy for the Customer Operations domain, including communication, service recovery , rental pickup and drop off experiences + Partner with ... We are seeking a Customer Experience Manager to lead CX strategy and...leadership teams + Background in travel, hospitality, or other service -intensive industries where in-person experiences are core to the… more
- Emanate Health (West Covina, CA)
- …excellent attention to detail, strong communication skills, and excellent customer service and service recovery skills. **Minimum License Requirement :** ... Current California RN license. BLS and ACLS required. ONS Chemotherapy and Biotherapy provider card required. OCN certification preferred. Ongoing education of 12 cancer related continuing nursing education hours annually. Delivering world-class health care… more
- Michaels (Petaluma, CA)
- Store - PETALUMA, CA Deliver friendly customer service , help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and ... **Preferred Type of experience the job requires** + Retail and/or customer service experience preferred **Physical Requirements** **Work Environment** +… more
- ITT (Valencia, CA)
- …and defense, general industrial, medical, and energy markets. **Position Summary** The Customer Service Manager (CSM), under the direction of the Director(s) ... is responsible for leading and coaching the broader based customer service team to maximize their effectiveness...+ Support resolution of payment issues and bad debt recovery . + Leverages knowledge of the customer … more