- Resideo (Melville, NY)
- …across cloud platforms (Azure). + Develop automated deployment, monitoring, and recovery systems using technologies like Kubernetes, Terraform, Ansible, and CI/CD ... Incident Management** + Establish and refine SLOs, SLIs, and KPIs for service reliability, performance, and capacity planning. + Build and optimize incident… more
- CVS Health (Albany, NY)
- …and use-cases + Ability to participate in an on-call rotation providing high-quality customer service (1 rotation every 3-4 weeks) **PREFERRED QUALIFICATIONS** + ... remediation measures. Contribute to the formulation and maintenance of disaster recovery plans and business continuity strategies for the HP software infrastructure.… more
- University of Rochester (Rochester, NY)
- …for the distribution of patient/support person to the appropriate staff/community resources. ** Service Recovery :** + As part of clinical team, assures client ... serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem...Work, Social Services or hospital experience preferred + Demonstrated customer service skills required + Detail oriented… more
- Cognizant (Albany, NY)
- …Lead the technical planning and implementation of Amazon Connect for customer cloud transformations. Disaster Recovery : Develop and maintain technical ... team and work collaboratively with business stakeholders, cross-functional teams, and AWS service experts. In this role, you will: . - Lead the technical… more
- Ellis Medicine (Niskayuna, NY)
- …safety, communication and satisfaction for patients and staff. * Guides staff in Service Recovery assessment, education and implementation. * Identifies ways to ... the delivery of patient/family centered care to a diverse customer population by upholding the standards of excellent patient...of excellent patient care always * Guides staff in Service Recovery assessment, education and implementation. *… more
- Ryder System (Rock Tavern, NY)
- …- 370 equivalent truck units. May have Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service ... seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer 's expectation. If… more
- MTA (New York, NY)
- …and ridership goals. This position is also responsible for managing the Ticket Services Customer Service group to provide excellent customer service ... customer complaints. + Direct and manage Ticker Services customer service and support functions, as well...on monthly production to management, manage the collection and recovery of customer accounts. Review vendor billings… more
- Pfizer (New York, NY)
- …CDI,** we have platform engineering teams. The MarTech platform team manages the customer data that Pfizer collects from its integrated websites, mobile apps and ... has evolved over 10 years to send millions of emails and manage billions of customer interactions and events. Our mission for the coming years is to migrate from… more
- Spectrum Health and Human Services (Orchard Park, NY)
- …with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people ... be a step towards better mental health and their recovery journey! We think you'd be an amazing addition...if you have interest in or experience with: + Customer Service + Skills to engage people… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …equipment. Actively participates in developing and maintaining a safe recovery -oriented environment for patients and staff. Assumes responsibility for validating ... be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959....to the completion of the nurse care plan and recovery of patients/residents. 2. Ability to observe patients/residents or… more