- The Hertz Corporation (Austin, TX)
- …our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service ... impact 2. Service Recovery Transformation - Turning Problem Recovery into Loyalty When a customer has a service issue, how we respond defines our… more
- Baylor Scott & White Health (Temple, TX)
- …levels, including administration, professional staff, and front-line staff. + Excellent customer service recovery skills for patient/family/visitor ... data diving, Excel expereince,= + Great interpersonal skills + Great customer service skills **Belonging Statement** We believe that all people should feel… more
- Omni Hotels (Frisco, TX)
- …and follow up on guest requests and needs in a fast-paced environment. + Excellent customer service , service recovery and problem-solving skills. + Must ... guests when entering the restaurant with a pleasant smile and superior customer service . + Take orders and answer questions/offer suggestions on both food and… more
- American Red Cross (TX)
- …to the generosity of donors, the Red Cross is launching a long-term recovery operation in Texas to assist vulnerable individuals, households, and communities in ... their long-term recovery . This will include direct financial assistance to families...activities with internal Red Cross departments (Disaster Cycle Services, Service to the Armed Forces, Chapter Executive Directors, etc.)… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + ... offering assistance. Contributes to meeting department score for employee engagement. ** SERVICE ESSENTIAL FUNCTIONS** + Participates in organ recovery process… more
- Elevance Health (Houston, TX)
- …a HS diploma or equivalent and minimum of 4 years claims processing and/or customer service experience; or any combination of education and experience, which ... **Financial Operations Recovery Specialist Lead** **Location:** _Hybrid1:_ This role requires...departments on a regular basis to ensure high quality customer satisfaction. + May work with external vendors and… more
- LEGOLAND (North Richland Hills, TX)
- …Maintain adequate records. * Ensure that team members are empowered to deliver outstanding customer service including guest recovery as needed. * Evaluate ... a day-to-day role in developing our front-line team members to deliver world-class customer service . **Key Responsibilities:** * When assigned the Supervisor on… more
- The Boeing Company (Plano, TX)
- …with us. Boeing Global Services (BGS) is looking for a **Entry Level Cost Recovery Analyst** to join our team in **Plano, TX** . **Position Responsibilities:** + ... (O&A) billings, under supervision. + Verify feasibility of quotes for repair, customer damage, modification, and overhaul; assist with cost analyses and decision… more
- The Hertz Corporation (Austin, TX)
- … experience strategy for the Customer Operations domain, including communication, service recovery , rental pickup and drop off experiences + Partner with ... We are seeking a Customer Experience Manager to lead CX strategy and...leadership teams + Background in travel, hospitality, or other service -intensive industries where in-person experiences are core to the… more
- MD Anderson Cancer Center (Houston, TX)
- …* Using the steps to HEAL (Hear, Empathize, Address and Learn) the relationship when service recovery is needed * Customer Focus* Builds and maintains ... patients. This includes but is not limited to: providing excellent customer service to patients and providers, communicating with referral sources, scheduling… more