- Resideo (Austin, TX)
- …across cloud platforms (Azure). + Develop automated deployment, monitoring, and recovery systems using technologies like Kubernetes, Terraform, Ansible, and CI/CD ... Incident Management** + Establish and refine SLOs, SLIs, and KPIs for service reliability, performance, and capacity planning. + Build and optimize incident… more
- CVS Health (Austin, TX)
- …and use-cases + Ability to participate in an on-call rotation providing high-quality customer service (1 rotation every 3-4 weeks) **PREFERRED QUALIFICATIONS** + ... remediation measures. Contribute to the formulation and maintenance of disaster recovery plans and business continuity strategies for the HP software infrastructure.… more
- Houston Methodist (Houston, TX)
- …giving direction to staff as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service ... for the installation, maintenance, operation, administration and backup and disaster recovery of the telephone, data networks, telephone equipment, cloud computing… more
- MD Anderson Cancer Center (Houston, TX)
- …care in evenings, weekends, and holidays, as well as the need for front-line customer service resource for anyone who needs clinical support. The position ... skills to verify understanding. h. Participates fully in all customer service data collection and management processes,...and convey necessary clinical expertise and knowledge. k. Conducts service recovery and utilizes Patient Advocacy and… more
- PNC (Farmers Branch, TX)
- …team. This manager will be responsible for ensuring data protection, recovery , and performance across production environments. The ideal candidate will bring ... 24/7 production environments * Own the end-to-end backup and recovery strategy leveraging Cohesity and Avamar platforms * Manage...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Dallas, TX)
- …in database administration, troubleshooting, performance optimization, backup and recovery strategies, and high availability/disaster recovery solutions. ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- Cognizant (Austin, TX)
- …Lead the technical planning and implementation of Amazon Connect for customer cloud transformations. Disaster Recovery : Develop and maintain technical ... team and work collaboratively with business stakeholders, cross-functional teams, and AWS service experts. In this role, you will: . - Lead the technical… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages ... and time keeping. + Works closely with third party recovery vendors to ensure their understanding and interpretation of...to detail + Demonstrates a high level of professionalism, customer service , and interpersonal skills and operate… more
- Ensono (Houston, TX)
- …with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and ... The Mainframe Technical Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: + Building strong client… more
- Capital One (Plano, TX)
- …solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience **Qualities of a Successful Candidate:** + Curious & Analytical ... multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. +...5 years of experience in Business Continuity or Disaster Recovery or Technology Resilience + At least 3 years… more