• Pharmacy Access Rep III - Home Infusion

    University of Rochester (Rochester, NY)
    …that patients receive prescribed medications in a timely manner + Provides excellent customer service . Triages patient and referral calls to appropriate party. ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall financial… more
    University of Rochester (08/07/25)
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  • Pharmacy Access Rep III - Community…

    University of Rochester (Rochester, NY)
    …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall management of… more
    University of Rochester (08/07/25)
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  • Health Insur & Auth Rep IV

    University of Rochester (Rochester, NY)
    …of professionalism and motivation with excellent written and verbal communication and customer service skills. _Financial Management_ + Document demographic and ... motivation; highly collaborative. Required + Excellent written and verbal communication and customer service skills. Required + Strong computer skills and… more
    University of Rochester (10/18/25)
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  • Referral & Prior Auth Rep III

    University of Rochester (Rochester, NY)
    …GENERAL PURPOSE Serves as the patient referral and prior authorization representative , with oversight of data and compliance to enterprise standards and ... scheduling, linking referrals and ancillary services for the assigned specialty service . + Provides patients with appointment and provider information, directions to… more
    University of Rochester (10/16/25)
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  • Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized, efficient, timely, and expert… more
    University of Rochester (08/07/25)
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  • Health Insur & Auth Rep III

    University of Rochester (Rochester, NY)
    …ABILITIES** + High degree of professionalism and motivation with excellent communication and customer service skills required + Strong ability to multi-task and ... relates to each specialty. + Creates a professional and effective customer -oriented environment by utilizing excellent communication skills to obtain pertinent… more
    University of Rochester (10/03/25)
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  • Pharmacy Access Rep III - Specialty

    University of Rochester (Rochester, NY)
    …that patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls ... delays in treatment. + Other duties as assigned. **Minimum Education & Experience:** + Associate 's degrees in a Medical, Secretarial, or related field and 4 years of… more
    University of Rochester (09/21/25)
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  • Pharmacy Access Rep III - Community…

    University of Rochester (Rochester, NY)
    …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. + Triages patient calls ... or delays in treatment. Other duties as assigned. **EDUCATION AND EXPERIENCE** + Associate 's degrees in a Medical, Secretarial, or related field and 4 years of… more
    University of Rochester (09/11/25)
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  • Bilingual Call Center Rep (Relationship…

    Healthfirst (NY)
    …GED. + Fluency in reading and speaking English and additional language. + Member / Customer Service experience. + Availability to work for 8 hours shift, based ... customers to address their needs while adhering to internal Service Levels standards. + Creates and/or follow ups for...System (EBS) and/or Federal Employee Program (FEP). (Preferred) + Associate degree or higher from an accredited institution. +… more
    Healthfirst (10/04/25)
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  • Hospital Admissions Rep IV

    University of Rochester (Rochester, NY)
    …on more complex assignments. **ESSENTIAL FUNCTIONS** + Interprets eligibility for admission/ service /treatment plans. + Documents in a timely, accurate manner in the ... PCP when patient has been admitted to an inpatient service . + Exercises independent judgement in application of complex...+ Audits and reconciles daily bed census or other patient/ customer counts. + Acts as a liaison for Funeral… more
    University of Rochester (08/07/25)
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