- Cardinal Health (Albany, NY)
- …as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II , Customer Service Operations processes ... internal customers in accordance to scheduling, demand planning and inventory. The Representative II , Customer Service Operations administers orders in… more
- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... personnel to expedite and/or trace missing or delayed shipments. + Work with Customer Service Team to attain serviceability improvement and process enhancements.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center. The Representative II , Customer Service Operations processes orders ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Robert Half Accountemps (West Henrietta, NY)
- Description We are looking for an experienced Customer Service Representative specializing in funding operations to join our team in West Henrietta, New ... * Working knowledge of Microsoft Excel, Oracle, and NetSuite. * Excellent customer service skills with an ability to resolve inquiries professionally. * Ability… more
- Patterson Companies, Inc. (Rochester, NY)
- …that they build a stronger and successful organization. **Job Description:** **Job Summary** As a Customer Service Representative II (CSR II ), you ... in order to recommend specific products and/or solutions. + The Customer Service Representative may perform other duties as assigned **Additional… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in ... well as part of a team provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally. **ESSENTIAL… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative II reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS**… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 ... AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for...in a professional, self-directed manner to ensure and promote customer satisfaction and retention. Key Functions and Expected Performances… more
- Cardinal Health (Albany, NY)
- …in volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
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