- CHS (Clearwater, FL)
- …Service Level: Minimum of 90% of calls reach a live Member and Provider Service Representative within 45 seconds. + Average Speed to Answer: The average speed ... phone system and Team queues to ensure that service levels (ie, percentage of call answered by a...2 years in a Supervisory role in an inbound Customer Service Center, servicing health insurance policies… more
- Staples (Maitland, FL)
- …build strong relationships with existing customers, address their concerns, and provide exceptional customer service to ensure they remain loyal and continue to ... to contacts across the entire standard and low touch customer segment. The goal of a retention representative...not limited to Category Sales Specialists, Sales Operations and Customer Service Teams + Use Professional Selling… more
- MyFlorida (Tallahassee, FL)
- …The Florida Department of Education (FDOE) has an open position for a Bilingual Customer Service Representative that is responsible for executing the ... to your official application. + Include supervisor names and phone numbers for reference checks or the contact information...the person in this position will be an additional Customer Service Representative (CSR) to… more
- Rexel USA (Miami, FL)
- …the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work ... to better understand solutions and services potential + Ascertain customer needs by customer visits, phone...pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at… more
- Owens & Minor (Jacksonville, FL)
- …and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers ... and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... phone , email, or web chat communication with a customer . + Support Services shall be executed in compliance...or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job… more
- Bank of America (Jacksonville, FL)
- …is responsible for providing phone -based services to relationship jobs where the representative is expected to take several inbound service calls daily to ... products. This role is responsible for phone -based service to relationship role where the representative ...**Skills Used in this Role:** * Establishing Trust * Customer Service * Overcoming Objections * Consulting… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …support requests as well as meeting customer satisfaction and continuous service delivery demands. + Provide 100% phone and remote technical support, ... support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire...support through analysis and problem solving 100% over the phone , chat, and remote support in a high-volume call… more
- Jabil (St. Petersburg, FL)
- …practices and processes that are "best in field".. Demonstrate a commitment to customer service ; anticipate, meet and exceed expectations by solving problems ... activities focusing on change, configuration, incident and problem management, leading to service level management, service and software delivery life cycle… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …identify and document customer complaints based upon notes received from customer service , correspondence received from the customer and/or review ... Job Description Temporary Customer Grievance Representative - Up to...or Bachelor's Degree preferred + Three to five years' customer service experience in a federally regulated… more