- Paylocity (Rochester, NY)
- …available resources and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance metrics through a ... Preferred + CPP, FPC, APA, and/or SHRM-CP certified + Experience in customer service or previous client interfacing role + Experience in payroll and/or call… more
- Travelers Insurance Company (Buffalo, NY)
- …established professional guidelines as well as applicable state laws. + Provides quality customer service and ensures file quality. + Shares accountability with ... Provide quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- University of Rochester (Rochester, NY)
- …scheduling appointments, and entering patient data. **Our work is focused on:** ** Customer Service :** When patients have questions, Outpatient Access Specialists ... for an Outpatient Access Specialist brings at least one year of customer service or administrative/office experience. A customer service oriented… more
- University of Rochester (Rochester, NY)
- …**Responsibilities:** GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's ... collections, facilities and grounds. Hours: VARIED **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge… more
- Molina Healthcare (Albany, NY)
- …healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible ... in a managed healthcare setting. **Required Experience** + 3 - 5 years customer service , provider service , or claims experience in a managed care setting.… more
- BrandSafway (Menands, NY)
- …new projects, and emerging markets. + Experience using CRM platforms to track customer interactions and manage pipelines. + Filter and distribute leads to respective ... Sales Reps. + Proactively utilize available databases to conduct project and customer research. + Strong problem-solving abilities to address client needs and… more
- EMCOR Group (New York, NY)
- …have a network of industry contacts and the ability to foster customer relationships. **Essential Functions:** The essential functions include, but are not limited ... managing sales cycle to close sales. + Ensures that a high level of customer satisfaction is maintained and that sales revenue, gross margins, product mix meet or… more
- Highmark Health (Albany, NY)
- …the use of ULTRA and Dental Provider File systems. + Experience with the Customer Service inquiry system or claims processing concepts. **Knowledge, Skills and ... by our business partners, internal departments and external clients. + Provide customer oversight for our customers who have unique requirements and timelines to… more
- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... services, including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- University of Rochester (Rochester, NY)
- …**MINIMUM EDUCATION & EXPERIENCE** + High School Diploma Required + 1 year of customer service experience. Required + Or equivalent combination of education and ... services including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
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