- Fallon Health (Worcester, MA)
- …High School Diploma **License/Certifications:** N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer ... continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences,… more
- Santander US (Boston, MA)
- …seamless, omnichannel human-centered experiences. This role combines deep expertise in customer journey mapping, service blueprinting, and change management to ... delivering measurable outcomes. ** Customer Transformation** + Develop and maintain customer journey maps, service blueprints, and other visualization tools… more
- EMCOR Group (Norwood, MA)
- …all assigned projects. + Build trust by consistently meeting project deadlines and customer expectations. + Lead Service Manager and maintain oversight of the ... **Description** **Job Title: Service Manager** **Classification: Exempt** **Manager: VP Service...the following. Other duties will likely be assigned. + Customer acquisition, relationship management and business development. + Oversee… more
- GCG (Boston, MA)
- …colocation, and channel segments + Build and deepen relationships with executive and technical decision-makers across customer organizations + Identify ... that span the GCG portfolio + Serve as the voice of the customer internally to influence product development, service enhancements, and go-to-market strategies… more
- Transdev (Dorchester, MA)
- …work, develop employees, assess performance and provide performance feedback. + Proven customer service , interpersonal and conflict resolution skills. + Ability ... one-on-one and in small groups. + Ability to compose executive level correspondence, executive summaries and reports....personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Beth Israel Lahey Health (Winchester, MA)
- …external contacts to offer ideas, identify issues, obtain information or deliver services. + Customer Service : Ability to provide a high level of customer ... Transforming Episode Accountability Model-TEAMS). + Serves as the Hospital's administrative representative and key resource for the Medical Executive Committee… more
- Sunrise Senior Living (Braintree, MA)
- …to work a Tuesday-Saturday schedule and available for our customers at peak service delivery days and times.** **Essential Duties** As a part of the Sunrise ... team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...initial inquiry through the final decision. + Plan each customer interaction. + Maintain a thorough working proficiency of… more
- Santander US (Waltham, MA)
- …solutions for banking, lending and investment products while delivering exceptional customer service . Relationship Bankers proactively engage with customers to ... and Region President endorsement of performance - Required. (AND) + 12+ Months Customer service experience within a high volume, fast paced and constantly… more
- Santander US (Revere, MA)
- …solutions for banking, lending and investment products while delivering exceptional customer service . Relationship Bankers proactively engage with customers to ... Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly… more
- Santander US (Mashpee, MA)
- …* Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service . * Manage escalated customer problems and ... customer -centric approach. * Excellent leadership and team management skills. * Excellent customer service skills and a passion for helping others. * Strong… more
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