- Discover (Riverwoods, IL)
- …Sciences or related + 4+ years Data Science, Decision Science, Programming, Customer Service Analytics and Reporting, Research Experience in Quantitative or ... + In lieu of education, 8+ years Data Science, Decision Science, Programming, Customer Service Analytics and Reporting, Research Experience in Quantitative or… more
- Wolters Kluwer (Chicago, IL)
- …needs + Win support for process and performance improvement plans related to customer success, product development, and service improvements based on major ... high quality and effective care. **Essential Duties and responsibilities** The Senior Customer Success Specialist plays a high-impact role in managing strategy and… more
- Vontier (Springfield, IL)
- …responsible assisting in the maintenance and commissioning of equipment located at customer sites. Function in an On Call capacity for customers requesting support. ... Provide phone service reply to e-mail for service questions...maintenance, repair and testing of equipment. + Percent of customer satisfaction of services performed. **Business Related Contacts:** +… more
- Transdev (Chicago, IL)
- …is required to perform basic vehicle servicing duties. We are looking for customer service -oriented professionals who are dedicated to safety. Transdev is proud ... Utility Worker/ Service Employee Transdev in Chicago, IL is hiring...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- CVS Health (Springfield, IL)
- …of contact for the client to provide product training, resolve escalated customer service issues, streamline business operations and provide technical support ... technical support. Delivers product training to clients and resolves escalated customer service issues. **Client Relationship Management** Function as single… more
- Stryker (Champaign, IL)
- **Associate Field Service Representative - Transport** As an Associate Field Service Representative , you will play a key role in supporting a designated ... etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships + Work… more
- ITW (Peoria, IL)
- …as valued partners to our customers. Our employees are dedicated to providing the best customer service , give back to the communities where they live and work, ... productivity and customer -oriented goals while maintaining a high level of customer service . **Qualifications** **What you'll bring to the table:** + An… more
- Fujifilm (Springfield, IL)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- Zurich NA (Chicago, IL)
- …Multinational Underwriting teams and manage end to end Multinational Program servicing including service delivery, customer service requirements, service ... service delivery issues in order to enhance customer experience. Our International Service Specialist Middle...complex accounts, as assigned. + Act as an account representative by responding to customers service issues… more
- Caterpillar, Inc. (Peoria, IL)
- …externally focused organizations. + Cites the cost and benefits of good versus poor customer service . + Explains why customer satisfaction is important to ... product issues and propose solutions to customers and dealers + Aftermarket Services Representative - Advance aftermarket parts and service sales in the field… more