- Beth Israel Lahey Health (Burlington, MA)
- …and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills 40+wpm. Knowledge of ... high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in… more
- Children's Hospital Boston (Boston, MA)
- …administrative functions requiring in-depth knowledge of programs and services. Key responsibilities Customer Service + Provides effective, positive service ... (ie, Microsoft Application Suite, Adobe, Google Applications, etc.), and strong customer service experience. + Expert resource; troubleshoots, guides, and… more
- Children's Hospital Boston (Boston, MA)
- …requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Location ... 81433BRJob Posting Title: Patient Experience Representative I - Peabody...per week Key Responsibilities: + Provides positive and effective customer service to patients, families, and visitors,… more
- Children's Hospital Boston (Boston, MA)
- …to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues. Provides positive and effective customer ... 81713BRJob Posting Title: Patient Experience Representative II - Neurology-...Key Responsibilities: + Interacts and provides positive and effective customer service to patients and families. +… more
- Children's Hospital Boston (Boston, MA)
- …Patient Experience Representative + Providing positive and effective customer service that supports departmental and hospital administrative operations. + ... Education: High-school or GED diploma. Bachelor's degree preferred. Experience: + Superb customer service , keen attention to detail, strong computing skills with… more
- Children's Hospital Boston (Boston, MA)
- …to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues. Provides positive and effective customer ... projects with a focus on continuous process improvement. Key Responsibilities: + Customer Service & Patient Interaction Delivers positive, effective… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …RI).** **The hours for this position will be 9:30 AM - 6 PM, Monday-Friday.** The Patient Representative (PR) is the "first impression" a patient has of ... Dana-Farber Cancer Institute (DFCI), and is critical to a patient 's experience and their entry into the DFCI system....As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …delivery of patient care. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and data ... 20 Maverick Square - Cradock Building Position Summary: The Patient Access Representative is expected to make...School Diploma or GED EXPERIENCE: + One year of customer service experience + Previous experience in… more
- Children's Hospital Boston (Boston, MA)
- …requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Key ... Responsibilities: + Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving… more
- Children's Hospital Boston (Boston, MA)
- …Patient Experience Representative : + Demonstrates effective and empathetic customer service that supports departmental and hospital operations. Responds ... 81339BRJob Posting Title:Sr. Patient Experience Representative -Otolaryngology (Needham)- OnsiteDepartment:Otolaryngology and...patient portal and ensure staff is informed of customer service and IT system updates. +… more