- Ricoh Americas Corporation (Asheville, NC)
- … customer requests for technical support and training, with a strong focus on customer service . All service calls and requests are documented using TRAC ... **Field Representative II, Print Support SCA** **Position...Solution, and serious issues are escalated to a Customer Service Technician and, if necessary, to… more
- Canon USA & Affiliates (NC)
- …Skills & Expertise You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating ... **About the Role** Canon ITS is seeking highly skilled, professional, and customer -focused individuals to deliver exceptional technical support. As a Canon Technical… more
- Pearson (Wilmington, NC)
- …**Your Role** Your primary responsibility is to sell effective and innovative digital, print , and service solutions that address the challenges faced by ... **Join Our Team as a Pearson Education Sales Representative !** At Pearson, we believe in the power...technology training sessions for students. Working closely with the Customer Success organization to ensure effective support for key… more
- Canon USA & Affiliates (Cary, NC)
- …record and a personal vehicle. Business travel expenses will be reimbursed. **Responsibilities** ** CUSTOMER SERVICE ** . Ensures total customer (internal & ... **Overview** Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service , professional attitude and appearance are… more
- Canon Business Process Services (Cary, NC)
- …record and a personal vehicle. Business travel expenses will be reimbursed. Responsibilities CUSTOMER SERVICE . Ensures total customer (internal & external) ... Overview Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service , professional attitude and appearance are… more
- Canon USA & Affiliates (NC)
- …and problem-solving - Patience and empathy when supporting customers - Experience in customer service or technical support roles - Knowledge of computer ... resources - Accurately document all customer interactions using CRM ( Customer Relationship Management) tools to ensure consistent service and tracking… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …field is preferred however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and interpersonal skills + ... a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents...mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction… more
- Pike Corporation (Charlotte, NC)
- …them. Pike is a family-oriented workplace with a strong culture of safety, collaboration, innovation and exceptional customer service . Requisition ID: 25001395 ... Demonstrates good verbal communications skills + Complete understanding of print reading, print marking processes + Thorough...devices Physical Demands: The physical demands described here are representative of those that must be met by an… more
- Sage Hospitality Group (Charlotte, NC)
- …on phone by providing timely and knowledgeable information in order to provide quality customer service . + Presents a clean and professional appearance at all ... of 3 months or longer. **Knowledge/Skills** + Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen… more
- BD (Becton, Dickinson and Company) (Durham, NC)
- …in software development and heavy focus on databases. This is a highly customer focused opportunity, the candidate should have a successful history in customer ... ensure system functionality and quality (defect-free) + Review project designs and customer 's business model and workflow with the assigned project manager and… more