- Stanford Health Care (Palo Alto, CA)
- …and communicates issues to senior level staff as appropriate. + Providing customer service : Communicates with clients as needed regarding the fulfillment ... Health Care job.** **A Brief Overview** The Specialty Pharmacy Representative serves as a key point of contact for...minimum call center experience, or other related experience providing customer service to internal and external customers,… more
- Stanford Health Care (Emeryville, CA)
- …resources to pay for medical care and services. Handles routine customer service inquiries and concerns. Processes necessary admission/registration paperwork ... schools and training programs, and/or experience in non-healthcare with customer service background. It is expected that...+ Able to handle routine/simple patient escalations and perform service recovery . + Escalates any advanced or… more
- Stanford Health Care (Palo Alto, CA)
- …regulatory compliance. Key Responsibilities: Vendor and Contract Management Service Request Assignment/Delegation Customer Liaison Project/Initiative Management ... Overview** The Facility Manager II is the key point of contact for the customer ; they manage, supervise and aggregate internal and external services for delivery to… more
- Sharp HealthCare (Coronado, CA)
- …information in a manner that facilitate maximum financial reimbursement and promotes premier customer service . This role utilizes Patient Secure to identify the ... to discuss the Sharp out of pocket expectation. + Customer serviceUse AIDET, key words at key times, On-Stage...handles minor complaints by settling disputes, grievances, and conflicts.Perform service recovery when The Sharp Experience does… more
- Robert Half Office Team (Pleasanton, CA)
- …This position is ideal for recent graduates of trade schools or individuals with customer service experience looking to transition into healthcare. With a focus ... for billing and compliance. + Handle routine patient concerns and service recovery , escalating complex issues appropriately. + Maintain communication… more
- Robert Half Accountemps (Los Angeles, CA)
- …lost time claims, ensuring compliance with statutory regulations and delivering exceptional customer service throughout the claims process. This is a Long-term ... lost time claims from initial setup to resolution, maintaining high standards of customer service . * Conduct thorough investigations to gather facts, obtain… more
- Robert Half Accountemps (Los Angeles, CA)
- …lost time claims, ensuring compliance with statutory regulations and delivering exceptional customer service throughout the claims process. This is a Long-term ... lost time claims from initial setup to resolution, maintaining high standards of customer service . * Conduct thorough investigations to gather facts, obtain… more
- TEKsystems (Los Angeles, CA)
- …managers on medical management and return to work initiatives. - Complies with customer service requests including Special Claims Handling procedures file status ... to subrogation and secures necessary information to ensure that recovery opportunities are maximized. - Works with in-house Technical...equitable resolution of claims and claim issues. - Exceptional customer service and focus. - Ability to… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Advanced experience with cloud ... + Performs Red Hat installation and configuration in Google Cloud Platform service management + Performs Filesystem management + Provides technical expertise and… more
- WestRock Company (Sacramento, CA)
- …Canada, Mexico, or South America as needed * Schedules are often dictated by customer requirements * Report to regional service manager daily * Conduct an ... Communicates directly with appropriate persons for issue resolution, ie account manager, customer , regional service manager, engineering, etc * Complete expense… more
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