- University of Michigan (Ann Arbor, MI)
- …and coordinates workflow to meet expected call/chat volumes; ensures high-quality customer service ; reviews and monitors interactions to verify performance ... role may experience increased workloads seasonally during the admissions cycle, particularly when customer service demand increases and the Call Center hours are… more
- Wayne State University (Detroit, MI)
- …Manages work group within a sub-unit of a department Financial Accountability:Manages operating budget Customer Accountability:Interfaces with customers ... society. Essential functions (job duties): Plans and manages the day-to-day financial , operational, and administrative activities of advanced complexity for the… more
- Lincoln Financial (Lansing, MI)
- …secure SSDI benefits. If you are process driven and excel in customer service , collaboration, transformational leadership and enjoy inspiring career development, ... skills with the ability to prioritize workload and multi-task + Exceptional customer service skills _Nice-to have Experience (Preferred):_ + Problem solving… more
- Sharecare (Lansing, MI)
- …processes into practice. + Effective communication skills and ability to provide positive customer service to internal and external customers. + Proven success ... recognizes the impact of the health care delivery system on the clinical and financial outcomes of the member population and can identify and take action to… more
- PNC (Troy, MI)
- …and completes related activities and projects. + Supports the internal and external customer experience by providing excellent service at all times; takes ... from $5mm to $1+ billion in revenue, and offer strategic insights and financial solutions for businesses, municipalities, and nonprofits throughout the US Working at… more
- Siemens (Plymouth, MI)
- …etc.) Financial expertise estimating and selling technical solutions and service product lines effectively and independently and account development and strategic ... the everyday with us!The Fire Alarm & Life Safety Service & Solutions Senior Sales Executive is committed to...market" strategies to drive business to the end user customer and the standard construction channelAct as a consultant… more
- GCG (Rochester Hills, MI)
- …to reduce delays, maintain data integrity, and support the overall effectiveness (eg, service delivery, cost management, customer outcomes) of repair and ... and makes decisions on parts, pricing, and resource alignment to meet operational, financial , and customer needs. + Evaluates requests, approves or adjusts… more
- R1 RCM (Detroit, MI)
- …provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are ... analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Success Senior Manager** you will help --ensure operational excellence… more
- Fifth Third Bank, NA (Detroit, MI)
- … problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary. * ... a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business… more
- NTT America, Inc. (Lansing, MI)
- …a global partner management role. + Advanced experience in a sales environment and/or customer service role. + Advanced experience in the IT or professional ... of specialization. + Advanced experience in global partner management, sales environments, and customer service . + Experience in the IT or professional services… more