- BioLife Plasma Services (Latham, NY)
- …Participates in the evaluation and review of center staff. Ensures high levels of customer service and satisfaction. Meets and strives to exceed customer ... Developing the business Decision-making and Autonomy Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)… more
- Canon USA & Affiliates (NY)
- …and problem-solving - Patience and empathy when supporting customers - Experience in customer service or technical support roles - Knowledge of computer ... resources - Accurately document all customer interactions using CRM ( Customer Relationship Management) tools to ensure consistent service and tracking… more
- University of Rochester (Rochester, NY)
- …appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service , accuracy of data, and efficiency of work. + ... specific work including orientation to department and hospital, registration process and customer service . Acts as information resource for all departmental… more
- University of Rochester (Rochester, NY)
- …+ Performs duties and achieves and maintains proficiency in the provision of excellent customer service , accuracy of data, and efficiency of work. + Coordinates ... + Initiates the ED medical/financial record and identifies forms needed for specific ED visit. + Assembles ED charts...including orientation to department and hospital, registration process, and customer service . + Acts as information resource… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides excellent customer service to patients, employees, and guests. Responsible ... clean and welcoming environment. **ESSENTIAL FUNCTIONS** + Provides excellent customer service to all customers. + Creates...needs and orders accordingly. + Communicates with vendors as needed to maintain proper supply of products. + Maintains… more
- OEC Group (Queens, NY)
- …email to build excellent customer relationships to in order to provide great customer service . + Handles any special requests from our customers. + Sends new ... profiles in CargoWise to provide all departments with detailed customer information when needed . + Use best judgment and knowledge to assist customers in… more
- University of Rochester (Rochester, NY)
- …+ High School diploma and 1 year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …**MINIMUM EDUCATION & EXPERIENCE** + High School Diploma Required + 2-3 years customer service experience or equivalent combination of education and experience ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant… more
- Paylocity (Rochester, NY)
- …available resources and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance metrics through a ... seamless client support. Embrace feedback and adapt behaviors as needed . + Continued Learning - Dedicated to personal and...CPP, FPC, APA, and/or SHRM-CP certified + Experience in customer service or previous client interfacing role… more
- Rochester Regional Health (Rochester, NY)
- …claim processing to ensure the patient responsibility is accurate. Contact insurance as needed . Coordinate resolution with Customer Service staff. Desired ... queue. Accurately handle claim adjustments and coverage changes as needed . + Review and process claim denials according to...and appeals. + Process account adjustments and refunds as needed according to department policy and procedure. + Document… more