- Rochester Regional Health (Rochester, NY)
- …claim processing to ensure the patient responsibility is accurate. Contact insurance as needed . Coordinate resolution with Customer Service staff. Desired ... queue. Accurately handle claim adjustments and coverage changes as needed . + Review and process claim denials according to...and appeals. + Process account adjustments and refunds as needed according to department policy and procedure. + Document… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the ... subject matter expert for others on the team. Monitors and audits customer interactions for quality and accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the… more
- The Cigna Group (New York, NY)
- …space set up and clean up, catering management, and any other projects as needed . May include large meetings or events with senior leaders, brokers, and clients + ... partners, brokers, and clients + Backup other administrative professionals when needed + Performs additional responsibilities as assigned Qualifications + Previous… more
- University of Rochester (Rochester, NY)
- …of the in-person interview team. + Attends outside trainings. + Delivers an exceptional customer service experience to museum guests. + Observes and protects the ... performance. + Responsible for recovering funds from departments requesting extra SA service through documentation/billing process. + Works with DPS to schedule and… more
- Republic Airways (New York, NY)
- …turn times. + Performs inflight sales and promotional duties as assigned. + Assists other Customer Service staff as needed with passenger handling or other ... KNOWLEDGE, SKILLS AND ABILITIES** _The requirements listed below are representative of the knowledge, skill, and/or ability necessary to...diploma or GED, with at least two years of customer service experience. + Must be 20… more
- NRG Energy, Inc. (NY)
- …obtaining feedback on proposals, ensuring proper contract execution, and assisting with broker or customer service requests as needed . They will work closely ... profitable sales for the Regional Sales Team while building consultant/ customer relationships. The Associate AE is expected to work...professional demeanor and appearance to act as a positive representative of the team and our company. * Desire… more
- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... personnel to expedite and/or trace missing or delayed shipments. + Work with Customer Service Team to attain serviceability improvement and process enhancements.… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …to use player club cards. + Participate and promote the development of an extensive customer service training program as needed and required. + Utilize the ... highest level of integrity, honesty and professionalism. + Provide the highest level of customer service to recognize and maintain players at the casino. +… more
- Sharecare (Albany, NY)
- …the Customer Service Manager will oversee a team of Customer Service Representatives and/or Engagement Specialists. Responsibilities include the ... Job Functions:** + **Team Supervision** **: Oversee daily operations and performance of customer service representatives .** + Manages, coaches and trains… more
- Siemens (Long Island City, NY)
- …maintain compliance and high-quality standards. Develop a working relationship with the Customer as an employee and representative of Siemens Mobility. Verify ... **Job Family:** Customer Services **Req ID:** 470421 Pioneering in America,...usage and create a new quality of travel. Good service means we are there for our partners and… more