- The Arc Otsego (Oneonta, NY)
- …- At work and on time. Ensures responsibilities are covered when absent. 3. Customer Service - Manages difficult or emotional situations; Responds promptly to ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations… more
- Ricoh Americas Corporation (New York, NY)
- …performance management of assigned site personnel and assigned Field Service Representative staff + Creates and maintains a customer -focused environment with ... planning, and mentorship + Focus is on business retention, customer service , high performing team, and profitable... on a daily basis in MS and as needed in BIS + Clearly communicates job expectations/consequences of… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …the first line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...Participate in on call after-hours and weekend support as needed + Support Medical patient Record, Patient/Provider communications, Identity… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall management of… more
- PCB Piezotronics, Inc. (Depew, NY)
- …for inventory. + Prepares manuals for all standard and special products. + Contacts Customer Service Representative (s) or other departments to inform them of ... standards including accurate and thorough customs paperwork and special customer document(s). Contacts freight carriers as needed ...Demands (US only) The physical demands described here are representative of those that must be met by an… more
- Ed Herrington Inc (Hudson, NY)
- …Assistance/Paid Vacation, Sick and Holiday time/Work-Boot Allowance Summary Provides customer service through in-house fabrication of countertop surfaces ... CT and Sheffield, MA. Our ability to provide exceptional service has made it possible for us to develop...possible for us to develop a company built on customer satisfaction. Our positioning statement, "We share your passion",… more
- Allied Universal (White Plains, NY)
- …programs, such as Winteam, eHub, and CyCop + Demonstrated ability to be very customer service oriented, with the ability to successfully interact with all levels ... + Prior experience in the security industry, law enforcement, military and/or customer service + Experience in scheduling, operations and/or employee management… more
- Lincoln Financial (Albany, NY)
- …responsible for supporting integrations and improving processes that extract data needed for financial modeling from Lincoln's primary data repositories and ... with product management and product owners to understand finance customer and business needs and then translate those needs...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more
- Highmark Health (Albany, NY)
- …and servicing standards are met. Individual contributor roles as needed . **ESSENTIAL RESPONSIBILITIES** + Perform management responsibilities including, but not ... Developmentand analysis of aging reports, Telephone contact with account representatives concerning overdue payments, Resolution of inquiries related to broker… more
- Synchrony (New York, NY)
- …assist with production issues + Travel to Synchrony and client locations as needed to Lead discovery sessions, project kick-off meetings, work-out sessions, etc. + ... competitors, emerging technologies, and companies technical knowledge (financial services) customer experience focus Proactive, self-starter and collaborative leader +… more