- Mass Markets (Killeen, TX)
- …of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality ... a trusted partner in the industry. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety of commercial and public… more
- Otsuka America Pharmaceutical Inc. (Amarillo, TX)
- …through various virtual or digital tools. + Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed . + Ensure customer ... products for the maintenance of everyday health. In its evolved customer engagement model, a Neuroscience Specialist engages healthcare providers (HCPs) using… more
- Mass Markets (Killeen, TX)
- …partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance ... across our customer service and sales operations. This role...and turning the knowledge, you gain in training into customer wins. Representatives make a difference to… more
- Mass Markets (Killeen, TX)
- …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety ... team. This is a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To be considered for… more
- WTW (Richardson, TX)
- …goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant ... quality, and productivity of a team of Member Care Representatives . With a team size ranging from 15 to...experience. **Preferred Qualifications** + Experience in member care or customer service environments. + Previous work in… more
- Under Armour, Inc. (Austin, TX)
- …contact center staff * Organize and direct focus groups to solicit feedback from customer service representatives . * Ensure staffing is aligned with volume ... Customer Service Systems Ops Analyst **...communication: phone, chat, SMS, and Web to case, as needed **Qualifications** * Exceptional oral, written, and interpersonal communication… more
- Fresenius Medical Center (Plano, TX)
- …PURPOSE AND SCOPE: Supervises the daily operations and activities of the PAS/ Customer Service Call Center. Provides direction, guidance, subject matter ... expertise, training and support to the PAS/ Customer Service staff. Monitors the efficiency and...obtain necessary personal and financial data from patient, patient's representative or referral source to determine eligibility and to… more
- Deluxe (Fort Worth, TX)
- …learn all aspects of departmental procedures and providing the highest quality of customer service possible. Complete all assigned work functions such as ... or follow-up calls to merchants or sales associates as needed . + Provide specialized troubleshooting support on all POS...diploma / GED + 2 years of experience with customer service and technical support + Functional… more
- ManpowerGroup (Mcallen, TX)
- Our client, a leader in the customer service industry, is seeking a Customer Service Representative I (SCA) to join their team. As a Customer ... under pressure, which will align successfully with the organization's mission. **Job Title:** Customer Service Representative I (SCA) **Location: McAllen, TX… more
- ManpowerGroup (Schertz, TX)
- ** Customer Service Representative ** **Location:** San Antonio, TX 78154 **Pay Rate:** $16.00/hour **Schedule:** Rotating shifts, Monday-Saturday with a ... 10:00 AM-6:30 PM **Position Summary** Seeking a reliable and service -focused ** Customer Service Representative...+ Monitor delivery route progress and provide updates as needed + Scan haul-away pods and verify proper documentation… more