- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall management of… more
- University of Rochester (Rochester, NY)
- …GENERAL PURPOSE Serves as the patient referral and prior authorization representative , with oversight of data and compliance to enterprise standards and ... any questions. + Escalates case management when medical assessment is needed . + Prioritizes referral requests using medical protocols, responding immediately and… more
- Albany Medical Center (Albany, NY)
- …or Physician office experience - preferred + Computer skills (High proficiency) + Proven customer service skill with ability to exceed expectations + Ability to ... States of America) Salary Range: $40,495.10 - $52,643.64 The Patient Access Representative is responsible for the capture of demographic and insurance information… more
- St. Mary's Healthcare (Amsterdam, NY)
- …or a minimum of three (3) years' experience required. Previous customer service required. Previous medical office experience preferred. Certifications ... multitask while remaining professional, focused, composed and positive. + Excellent customer service skills + Displays integrity, friendliness, and compassion.… more
- University of Rochester (Rochester, NY)
- …of Outpatient Access as required by departmental needs. + Sets the standard for customer service , accuracy, and efficiency in the Outpatient Access work areas. + ... procedures. + Incorporates new functions into the role as needed /approved. + Coordinates activities for staff training, internal and...workflows. + Serves as a role model for excellent customer service to patients and their families,… more
- University of Rochester (Rochester, NY)
- …or equivalent and 1 year related work experience in an administrative office or customer service field required + Or equivalent combination of education and ... insurance verification. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service… more
- University of Rochester (Rochester, NY)
- …answer any questions. Escalates case management when medical assessment is needed . Prioritizes referral requests using medical protocols, responding immediately and ... expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care… more
- University of Rochester (Rochester, NY)
- …and 2 years of related work experience, including one year in the Facilities Customer Service Department required + Or equivalent combination of education and ... work orders, and phone support for various departments as needed . + Assists with the resolution of facilities operational...experience + Customer Service , Control Center, and Emergency response… more
- Berkshire Bank (Rome, NY)
- …diploma or equivalent Experience: + Proven experience in a goal-oriented sales or customer service environment + Cash handling experience preferred + Sales ... Financial Center Manager, Assistant Banking Center Manager, or client service line as needed and facilitates and...Strong interpersonal skills + Problem solving skills + Excellent customer service skills + Cash Handling We… more
- University of Rochester (Rochester, NY)
- …- High School diploma and 1 year related experience in an administrative office or customer service field required or - Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more