• Outpatient Access Rep

    University of Rochester (Rochester, NY)
    …- High School diploma and 1 year related experience in an administrative office or customer service field required or - Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
    University of Rochester (11/08/25)
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  • Outpatient Access Rep II

    University of Rochester (Canandaigua, NY)
    …+ High School diploma and 1-year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
    University of Rochester (11/06/25)
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  • Guest Services Rep III

    University of Rochester (Rochester, NY)
    …**MINIMUM EDUCATION & EXPERIENCE** + High School Diploma Required + 2-3 years customer service experience or equivalent combination of education and experience ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant… more
    University of Rochester (10/21/25)
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  • Pharmacy Access Rep III - Specialty…

    University of Rochester (Rochester, NY)
    …that patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls ... patient/family when there are multiple options. Enrolls patients in PAPs using the needed permission and information, follows up to determine the status of the… more
    University of Rochester (11/06/25)
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  • Pharmacy Access Rep III - Community…

    University of Rochester (Rochester, NY)
    …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. + Triages patient calls ... when there are multiple options. + Enrolls patients in PAPs using the needed permission and information, follows up to determine the status of the application,… more
    University of Rochester (09/11/25)
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  • Physician Support Rep III

    University of Rochester (Rochester, NY)
    …as assigned **MINIMUM EDUCATION & EXPERIENCE** + High School Diploma required. Demonstrated customer service skills required. + 2 years of relevant experience ... needs effectively, including appropriate involvement of crisis services when needed . The successful candidate will demonstrate excellent time-management and… more
    University of Rochester (09/06/25)
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  • Sr. Call Center Rep - Escalations…

    Broadview FCU (Albany, NY)
    …includes evening and weekend hours + Commitment to delivering exceptional customer service and driving continuous improvement Starting Compensation: $30.00/hr., ... and performance metrics such as call handling time, quality assurance and customer satisfaction scoring. + Log all member inquiries within dedicated case management… more
    Broadview FCU (09/09/25)
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  • Physician Support Rep

    University of Rochester (Rochester, NY)
    …of leadership experience. Preferred **KNOWLEDGE, SKILLS AND ABILITIES** + Demonstrated customer service skills Required + Medical Terminology, experiences with ... questions asked by patients and to clarify information as needed for other areas. + Responsible for ensuring test...and abilities to support the Medical Records department as needed . Other duties as assigned **MINIMUM EDUCATION & EXPERIENCE**… more
    University of Rochester (09/23/25)
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  • Physician Support Rep III

    University of Rochester (Brighton, NY)
    …+ or equivalent combination of education and experience required + Demonstrated customer service skills required + Medical Terminology, experiences with ... Responsible for functions being completed in an accurate, efficient, and customer friendly manner. Requires excellent organizational skills, working knowledge of… more
    University of Rochester (11/06/25)
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  • Guest Services Rep II

    University of Rochester (Rochester, NY)
    …QUALIFICATIONS: + High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and ... experience required. + Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present required. + Ability to handle highly stressful and emotional situations professionally and… more
    University of Rochester (11/06/25)
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