- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk-side support, regularly ... for relocations and moves. + Create, update, and track service call requests, and stage and take down end...+ High School with 0 - 3 years IT customer support (or commensurate experience) + Secret clearance with… more
- Capital One (Mclean, VA)
- Manager, Data Analysis- Customer Core At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry ... and emerging markets + Leverage analytics to create a customer experience above our peers + Lead a team...in Tableau + Proficient utilizing and developing within AWS service **Capital One will consider sponsoring a new qualified… more
- Cayuse Holdings (Richmond, VA)
- …(M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions ... Vision, and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the efficient resolution of technology… more
- CACI International (Chantilly, VA)
- …request, CMDB and SLM, and Performance Analytics, Tableau + Data-driven mindset of service excellence and customer satisfaction + Strong skills in data ... Service Performance Management Analyst Job Category: Information Technology...a Performance Management Analyst, you will: + Understand the customer 's business and the impact of delivery teams on… more
- Veralto (Harrisonburg, VA)
- … Technician I** is responsible for the delivery of high-quality customer service , performing preventative maintenance, routine repair, and ... + **Hach Bonus:** up to 6% of the yearly salary , paid out quarterly + **Dedicated support** staff to...positive customer experience and serves as on-site customer contact for technical and service -related problems.… more
- Guardian Life (Richmond, VA)
- …for the customer on Guardian processes, policies, procedures including self- service functionality and portal navigation. ** Salary Range:** $48,170.00 - ... client focused solutions + Proactive mindset, ability to anticipate customer questions or future service issues +...pay for the primary location of the position. The salary for this position ultimately will be determined based… more
- Trane Technologies (Roanoke, VA)
- …and technical product training programs available. Develop employee skill levels, including customer service , process and technical skills to the highest degree ... . Processes within that oversight include working with sales to provide timely service agreement pricing to customer support of sales through contract pricing… more
- Comcast (Glade Spring, VA)
- …order to provide (or remove) services to the customer . Completes all customer interactions as required. + Performs service calls. Troubleshoots the drop from ... to ensure all details of the work are recorded for entry in the customer 's account. + Determines acceptability of service by reviewing and confirming quality… more
- SAP (Herndon, VA)
- …internal service delivery to derive the long-term account vision and executable service plans Tasks: + Ensure customer satisfaction on technical delivery and ... for change management of planned activities + Supports the service plan review with the customer and...SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level… more
- Rocket Software (Richmond, VA)
- …full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role ... modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our… more