- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide ** transformative deals with industry leaders,… more
- Confluent (Springfield, IL)
- …and financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer service escalation models + ... sales team + Identify and collaborate with the sales team regarding expansion, upsell, and additional service...technology, offerings, and value proposition + Experience in tracking sales activities, customer data, and customer… more
- Carrier (IL)
- …these relationships within assigned, existing client accounts as well as create new customer relationships. Act as a trusted advisor to customers across their ... and contracts with buying groups (Cooperative Purchasing Organizations) to maximize Carrier's service and aftermarket sales . + Prepares and negotiate complex … more
- Cancer IQ (Chicago, IL)
- …+ Collaborate with cross-functional teams-including Product, Implementation, Marketing, and Sales -to ensure CancerIQ's customer -facing strategies are aligned, ... best-in-class, science-based platform is proven to double genetic counseling service capacity, quadruple genetic testing uptake, and significantly improve screening… more
- Wolters Kluwer (Chicago, IL)
- …designed and executed and ongoing performance is managed. They work directly with Sales Major Account Managers to ensure that customer needs are identified ... met and exceeded and that renewals are achieved. + Customer Relationship Management + Partner with Sales ...support for process and performance improvement plans related to customer success, product development, and service improvements… more
- Amazon (Chicago, IL)
- …highly visible position, the CSM is a thought leader that acts as a trusted customer advisor ensuring all AWS teams are working together effectively to deliver ... Working with both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... content supply chain solutions, cross-platform activation strategies, and omnichannel customer journey orchestration Business Development & Pre- Sales : *… more
- Confluent (Springfield, IL)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Screencastify (Chicago, IL)
- …customer outcomes, retention, and expansion. + Collaborate with company leadership in Sales , Product, and Marketing to bring customer voices into the business ... a dominant presence in K-12, we're seeking a Strategic Customer Success Manager who thrives on solving tough problems,...needs and identifying opportunities to improve our product and service . What you'll do + Manage and support high-value,… more