- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) * Act as a… more
- Confluent (Springfield, IL)
- …and financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer service escalation models + ... sales team + Identify and collaborate with the sales team regarding expansion, upsell, and additional service...technology, offerings, and value proposition + Experience in tracking sales activities, customer data, and customer… more
- NTT America, Inc. (Springfield, IL)
- …acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... (Consulting, Operations, PreSales and Sales ) to ensure value alignment on customer goals, service delivery, and long-term planning. + Identify areas for… more
- Eaton Corporation (Springfield, IL)
- …of pricing models, quotation tools, and processes to improve proposal efficiency and customer service . * Visit job sites with Eaton field service ... and data center accounts. * Serve as a trusted advisor to sales (NAS and EESS), channel...also seeking learning opportunities from peers. * Deliver exceptional customer service to all stakeholders; commit extra… more
- Confluent (Springfield, IL)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Confluent (Springfield, IL)
- …United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At ... Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- Nutanix (Chicago, IL)
- …their success with Nutanix technology. + Act as the post- sales trusted advisor for 6-8 strategic customers, overseeing customer needs from deployment to ... and advocate customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical onboarding process for new… more
- ServiceNow, Inc. (Chicago, IL)
- …for everyone. **The Role** As a Principal Business Process Consultant (BPC) for IT Service Management, you'll be a trusted advisor to our most strategic ... at the executive level, presenting thought leadership on ITSM trends, AI integration, service operations, and digital transformation. + Support pre- sales and … more
- IBM (Bloomington, IL)
- …We are looking for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the practice in developing and ... will possess extensive knowledge of SAP solutions, AI technologies, and Testing-as-a- Service (TaaS) methodologies, enabling us to deliver innovative, efficient, and… more
- Veralto (Springfield, IL)
- … Service Engineer,** you are the eyes and ears of Videojet when providing service and support through customer interactions. We are a close-knit team across ... locations. With an office-based technical support team, our Field Service Engineers are never 'on their own'. We offer...will:_** + Provide ongoing care and support for our customer 's equipment + Install our products and solutions at… more