- Lumen (Albany, NY)
- …accounts; handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales , delivery & support ... partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer … more
- SAP (New York, NY)
- …lifecycle management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales , customer service , and marketing processes. **SAP Business ... includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer -facing function within our dynamic… more
- Mastercard (Harrison, NY)
- …uncovering customer needs beyond their explicit requests and crafting innovative customer strategies. Take ownership of the sales process, from prospecting ... scope, ensuring alignment with business objectives and client requirements. Support project / customer success teams in...capital within our organization. All About You Significant B2B sales experience, preferably software as a service … more
- Nestle (New York, NY)
- …significantly to improving the troubleshooting skills of technicians in After Sales Centers, Distributor Partners, and Independent Service Providers. Your ... Management, Customer Call Center (COE), HeadQuarters Technical Department, Commercial Sales , Distributor Partners, After Sales Centers (B2B and B2C), CSPs… more
- Chart Industries (Buffalo, NY)
- …of Howden, and Sales Reps, with meaningful information, knowledge, and tools to support the customer . 9. Generate sales leads from customers who could ... that distinguish HNA's proposals and capabilities. 4. Complete required reports, including Service Reports, Customer Call Reports, Expense Reports and Time… more
- Enterprise Mobility (Horseheads, NY)
- …+ High School Diploma or GED required + Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative ... other services + Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... content supply chain solutions, cross-platform activation strategies, and omnichannel customer journey orchestration Business Development & Pre- Sales : *… more
- LiveRamp (New York, NY)
- …**OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...on a regular basis and maintain strong relationships in sales , service product, and operations to ensure… more
- Veralto (NY)
- …clients and potential problems that may arise. + Passion for and deep understanding of customer service and business growth. + BA or BS Degree, in a technically ... the development goals and success criteria, and provide ongoing support for execution of those goals + Own and...solve standard problems. **QUALIFICATIONS** + 3+ years' experience in Customer Success Management, SaaS Sales in Account… more
- Enterprise Mobility (Binghamton, NY)
- …GED equivalent required + Some college preferred + Must have at least 1 year prior customer service retail or administrative support experience + Must have a ... Sr (CAR Sr) will provide a high level of customer service by assisting both internal and...through local training and hands-on experience to provide administrative support , service customers, and act as a… more