- Rexel USA (Albany, NY)
- …develop positive relationships with existing and prospective customers and vendors, demonstrates excellent customer service and sets an example for other staff + ... the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work… more
- iHeartMedia (White Plains, NY)
- …+ Collaborates with various departments such as marketing, product management, engineering, and customer support to ensure a cohesive customer experience. + ... considering any potential challenges and/or risks. + Shapes overall sales strategy, providing insights on market trends, customer...processes + Ability to apply expertise in a complex sales environment to service large accounts and/or… more
- PagerDuty (Albany, NY)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... existing customers and sales teams, leading to solutions aligned with the customer 's strategic vision. ** Sales Execution- Ensuring that one's own and other's… more
- Brink's (New York, NY)
- …emails and case management system to close customer requests tickets + Create Customer Service Orders in ATLAS and add quotes to revenue tab when applicable ... Handle additional administrative responsibilities, reports and/or projects that involve Customer Support at management discretion. + Stay... customer claims ensuring the highest level of customer service on every call and ensure… more
- Goodwill of the Finger Lakes (Henrietta, NY)
- …+ Preparing and submitting financial and operational reports to management as required. CUSTOMER SERVICE & ISSUE RESOLUTION + Customer Concern Resolution: ... service needs. Maintains quarterly preventative maintenance logs. + Support with Salvage as needed. + Support ...as needed. Communicates effectively with others and provides essential customer service duties either verbally or via… more
- Santander US (Manhattan, NY)
- …+ Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service . + Manage escalated customer problems and ... + 3+ Years Demonstrated successful experience in Retail Bank sales management or related bank operations/ support function...+ Excellent leadership and team management skills. + Excellent customer service skills and a passion for… more
- UNUM (Albany, NY)
- …and services knowledge, territory management practices, and excellent customer service . + Achieve office and personal sales goals through consultation, ... and product design guidelines. + Identify and procure new customer sales opportunities in partnership with brokers... sales / service team partnership. Energize the sales , enrollment and service support … more
- SHI (Albany, NY)
- …optimizing service offerings. + Educate, enable, and empower SHI technical sales teams, including front line sellers, customer success managers, and cloud ... high-quality service delivery. + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. + Manage and mentor a… more
- Cengage Group (New York, NY)
- …Platform Service Expert and act as the bridge between the TPM organization and Customer Support , ITS, and Sales . + Resolve all platform escalations from ... the Customer Support , ITS, and Sales teams via JIRA...exceeding customers' expectations, anticipating needs, and focused on improving service . + Teammate who is positive, highly flexible, and… more
- ZOLL Medical Corporation (Buffalo, NY)
- … sales activities and territory management tasks that include customer and administrative support , assisting with territory management, territory coverage. ... Manager (ATM) is a field-based role that encompasses both sales and sales support responsibilities....staff to reduce medical order exceptions. + Conduct level in- service meetings related to medical order process and requirements… more