- Screencastify (Chicago, IL)
- …seeking a strategic and energetic Head of Customer Support to lead our critical Customer Support team (Tier 1-2). About this role This is a unique leadership ... customer experience across reactive support and proactive growth. You'll directly manage the Customer Support team and drive alignment with our CSM team … more
- ARAMARK (Moline, IL)
- …strong connection within the local Market Centers and partner with operations and sales teams to enhance the client and customer experience. **Education** ... **Job Description** The Field Growth & Customer Experience Marketing Specialist reports up through the...role serves as a critical liaison between Aramark?s marketing team and field operations ensuring that both the field… more
- Nutanix (Chicago, IL)
- …empowering environment. **About the Team ** At Nutanix, you would be joining the Customer Experience team , a group dedicated to driving adoption and ensuring ... as the post- sales trusted advisor for 6-8 strategic customers, overseeing customer needs from deployment to adoption to long-term operation to expansion. +… more
- Brink's (Springfield, IL)
- … Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions ... customer inquiries, resolving issues and complaints, evaluating the customer service lifecycle, and upholding the company's...Reports a plus + Experience with applications such as Sales Force, Service Now or Zen Desk… more
- Confluent (Springfield, IL)
- …United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Ace Hardware (Oak Brook, IL)
- …What you need to succeed + 3 years of account management support or customer service experience. + Bachelor's Degree in Business or related field (commensurate ... The Job The Customer Activation Specialist is responsible for ensuring successful...Activation Specialist works closely and cross-functionally with Emery Jensen sales teams and enterprise shared services daily to achieve… more
- Cintas (Gurnee, IL)
- …and in-house. Responsibilities include supervising the service team who provides customer service , sales and the pick-up and delivery of products to ... Service Supervisor to work directly with our customer facing service team both...their previous employment Preferred + Experience working in a sales related role + Customer service… more
- AGCO Corporation (Tremont, IL)
- …managing and maintaining key support systems and tools that enable effective customer service operations. This includes administration of case management ... and dashboard development in Tableau to improve visibility into customer service metrics and KPIs. + Lead...testing, and documentation. Provide training and ongoing support to Customer Support team members on system features… more
- Canon USA & Affiliates (Itasca, IL)
- …achieved. - Works closely with HR to support Regional Directors and Sales Directors/Managers to address customer satisfaction issues, employee relations issues, ... predictable. - Conducts Quarterly Service Operation Reviews with each Regional Branch & Service Operations team . - Works with the Service Analyst to… more
- Aaron's Inc (East Alton, IL)
- …protect product in company vehicle + Safely operate company vehicle + Assist the Sales Team as needed + Any reasonable duties requested by management ... negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for...the assistance of a dolly + Two years of retail/ customer service experience preferred + High School… more