- NTT America, Inc. (Albany, NY)
- …and Responsibilities:** ** Customer / Engagement Management** + Own and drive customer satisfaction and service quality + Develop customer relationships ... Years or 20, Discover Rewarding Journeys with Us!** The ** Service Delivery Manager (SDM)** is responsible for coordinating a...Responsibilities** + Ensure resources are properly on-boarded to the Customer and engagement + Ensure team members… more
- Datavant (Albany, NY)
- …care. By joining Datavant today, you're stepping onto a high-performing, values-driven team . Together, we're rising to the challenge of tackling some of healthcare's ... realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AI for their business with robust storytelling. Key job responsibilities * Own customer storytelling for the AWS Generative AI Innovation Center, a group of… more
- Aaron's Inc (Troy, NY)
- …protect product in company vehicle + Safely operate company vehicle + Assist the Sales Team as needed + Any reasonable duties requested by management ... negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for...the assistance of a dolly + Two years of retail/ customer service experience preferred + High School… more
- Sprinklr (NY)
- …the ground up to enable a brand's digital transformation. Its platform provides every customer -facing team with the ability to reach, engage, and listen to ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Abbott (Buffalo, NY)
- …maintenance, installations and other updates provided by Abbott. **Integrate effectively into the service team :** + Work effectively within a diverse and dynamic ... the effectiveness of the quality system. + Provide superior customer service ; through applying effective communication skills...needs. + Successfully achieve the established business metrics including service sales , cost of service … more
- ITW (Maspeth, NY)
- …and managing a highly technical field service team . Our Field Service Technicians are accountable for customer commercial food service equipment ... customers. Our employees are dedicated to providing the best customer service , give back to the communities...well as the day to day management of a team of Field Service Technicians and lower-level… more
- Trek Bikes (East Northport, NY)
- … service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature ... team , engage with customers to recommend the right service at the right time, manage and control ...reports, and anticipate your shop's needs so both the service and sales teams are set up… more
- BD (Becton, Dickinson and Company) (New York, NY)
- …with us. The BD family is seeking responsible and committed people to join our team of professional Field Service Engineers for the support of the BD Medication ... both proprietary and standard applications + 24x7 on-call experience in a customer -facing/field service environment, required + Computer electronics, Windows OS,… more
- Parity (New York, NY)
- …States. RESPONSIBILITIES: + Manage and continuously improve all aspects of the Customer Experience and service delivery operations including support tools + ... this individual will collaborate closely with the product and sales /account management teams. And as a member of the...managing processes to ensure energy performance is met across customer -base + Proactively identify service and product… more