- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... the tools Amazon uses to provide its award winning customer service at massive scale and launching...and deliver scalable, resilient systems while maintaining a constant customer focus. As a developer on our team… more
- Brink's (New York, NY)
- …are administered in a timely and professional manner. . Respond to and resolve customer service and problem situations as needed by providing exemplary ... commerce for more than 165 years. Together, every Brink's Team Member is committed to providing the highest levels...customer service to all new and existing… more
- Ryder System (Albany, NY)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more
- Simon & Schuster (New York, NY)
- …the enterprise-wide support of end-user computing environments. This role manages a team of desktop support technicians and service desk professionals to ... -building, and coaching skills. + Excellent problem-solving and troubleshooting abilities. + Customer -centric mindset with a focus on service excellence. +… more
- KBR (New York, NY)
- …in v arious locations throughout the US! Join the 30,000-strong, global KBR Team in delivering technology solutions that help our customers accomplish their most ... advanced technology solutions for directed energy, electronic warfare, and security applications. With expertise in electronic warfare systems, critical… more
- MongoDB (New York, NY)
- …programs for the Global Support team to improve technical skillsets and customer service skills + Strategic Planning and Innovation: + Develop and implement ... (ie SOC2, GDPR, ISO27001) + Collaborate with the InfoSec team to implement and support security measures...GET Pillar Leaders (Asset Management, GET Engineering) + IT Service Manager + Senior Leadership Team (SLT)… more
- NASCO (Albany, NY)
- …continue the resolution process. + Achieves a minimum score for both YTD individual and team customer satisfaction scores and as reflected by Annual Customer ... Experience with PCs; including Microsoft Office applications + Experience working in a customer service environment + Working experience using Help Desk ticket… more
- Brink's (Springfield Gardens, NY)
- …vehicle's interior and exterior and immediately report all issues. + Provide high level of customer service to BGS customers and clients at all times, + Assist ... Inc, the world's premier provider of secure logistics and security solutions in more than 122 countries across 5...with customers in the field and supporting a dynamic customer service platform + Strong attention to… more
- Planned Parenthood of Greater New York (Schenectady, NY)
- …required. Effectively communicate with leadership regarding daily duties and affiliate needs. Customer Service Responsibilities (10%) . Prioritize and respond to ... locations, under the supervision of the Sr. Facilities & Security Manager, whether directly and hands-on or by coordinating...of diversity to be able to provide competent services Customer Service : . Builds and maintains positive,… more
- Brink's (Newburgh, NY)
- …a secure, team -driven environment where your focus on safety, accuracy, and customer service keeps the wheels of the economy turning. Key Responsibilities: + ... commerce for more than 165 years. Together, every Brink's Team Member is committed to providing the highest levels...for handling firearms and high-value assets + Deliver exceptional customer service Minimum Qualifications: + At least… more