- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their...solutions while considering user experience and accessibility - Ensure security compliance and best practices in AI implementation A… more
- SAIC (Quantico, VA)
- …DCSA mission under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT ... **Description** **Introduction** Make a difference for national security by joining a team of...satisfaction benchmarks and metrics. + Provides weekly, monthly, and customer service ad-hoc reports. + Executes change… more
- Trellix (Richmond, VA)
- …or advocacy tools like TechValidate, Influitive, or ReferenceEdge + Understanding of Security Service Edge (SSE), cybersecurity, or enterprise IT markets + ... Customer Advocacy & Marketing Specialist **About Skyhigh Security :** Skyhigh Security is a dynamic, fast-paced,...business. This is a key supporting role on the Customer Advocacy team , reporting into the … more
- Microsoft Corporation (Reston, VA)
- …Compliance) + Ability to read/analyze network and web traces. + Excellent Customer service , problem-solving, and teamwork skills; ability to handle high-pressure ... Are you ready to join a team of technical experts supporting Office 365 Government...Clearance Requirements:** Candidates must be able to meet Microsoft, customer and/or government security screening requirements are… more
- GE HealthCare (VA)
- …will be the primary liaison between the GE HTM service team and the customer 's IT & security department as it relates to the security of medical ... LCS, Imaging & Biomed devices and strives to drive customer satisfaction through service excellence. The C-CST...to the broader GE team servicing assigned customer on device security . + Keep up… more
- Amazon (Herndon, VA)
- …future of the National Security by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust ... motivated to foster cloud adoption in alignment with your customer 's mission? Amazon Web Services (AWS) is seeking a...(CSM) to come join our Worldwide Public Sector National Security (NatSec) team to help customers realize… more
- Microsoft Corporation (Reston, VA)
- …for a **Principal Customer Experience Program Manager** in the Cloud+AI Silver Team . This team is responsible for customer deployments within the ... updates, and adapt plans to changing goals. Works with team to provide technical expertise to customer ...capabilities, impacting a wide breadth of organizations. **Product and Service Insights** + Evaluates customer short- and… more
- Mass Markets (VA)
- …support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is ... procedures. + A strong desire to provide world class customer service every time you are interacting...focused, and self-manage utilizing multiple tools to address the customer 's questions + Strong team orientation and… more
- General Dynamics Information Technology (Falls Church, VA)
- …Business Customer Relationship Liaison** supporting the United States Postal Service . GDIT is your place to make meaningful contributions to challenging projects ... is smarter. Our work depends on a **Cybersecurity Business Customer Relationship Liaison** joining our team to...design, develop, implement, and support code for our government customer , the United States Postal Service . **HOW… more
- TekSynap (Arlington, VA)
- …agents and service desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The ... Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the… more