- M. C. Dean (Vienna, VA)
- …Vocational training in HVAC or current Journeymen's license holder Responsibilities Our team provides a full- service solution for mechanical equipment and ... systems maintenance and installation. Our mission-critical services will meet our customer 's needs whether they are using a full- service , monthly, or quarterly… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** + ... Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined… more
- V2X (Springfield, VA)
- …and maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an Information ... bring 120 years of successful mission support to improve security , streamline logistics, and enhance readiness. Aligned around a...for the IT-related service requests, and the service incidents and problems for the customer 's… more
- General Dynamics Information Technology (Arlington, VA)
- …responds to management direction, and solicits feedback to improve. + Must have customer service experience as this position will require candidates to engage ... Government customer . + Participate in program reviews, customer briefings, and internal security status meetings....skills. + Strong teamwork and engagement as a project team member. + Ability to assimilate information rapidly, motivated… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented ** Service Catalog Manager** to join our team in the DC, Maryland, and Virginia (Northern) **DMV ... and accuracy + Recommend additions, changes, and updates to the service catalog offerings considering customer frequently requested support. Collaborate… more
- CenterWell (Richmond, VA)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This role is ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more
- CACI International (VA)
- …the responsibilities of ensuring the smooth and reliable operation of the software service while also guiding the development team using Scrum principles to ... and leadership skills, capable of fostering a collaborative and high-performing team environment. **Responsibilities:** + Oversee end-to-end service delivery for… more
- CACI International (Chantilly, VA)
- …and stakeholder engagement plans/actions + Ensures high-quality delivery through collaborative customer and team processes, reviews, and demonstrations + Fosters ... IT Service Management Specialist Job Category: Information Technology Time...* **The Opportunity:** The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed… more
- Steampunk (Mclean, VA)
- …Security Clearance + 3+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into concepts, ... **Overview** As a ** Service Designer,** you will be responsible for guiding...and technology tools and trend to enhance the overall customer experience (CX) to engage and inspire people seeking… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …complex transactions which include cash handling in retail branches. Possesses strong customer service skills, able to have professional conversations with ... Warranty Services, etc. Works as part of the branch team in meeting and exceeding sales and service...Experience: 1+ years of relevant experience in financial or customer service cash handling environment. Skills: Ability… more