- Siemens (New York, NY)
- …goals in areas of timeliness, productivity, quality, and customer satisfactionCollaborate cross-functionally with Sales, Project Management, and Engineering ... softwareEnsure appropriate staffing and employee development in the Operations CenterMonitors customer satisfaction surveys and address customer issuesManages or… more
- Nestle (New York, NY)
- …Engineering team. The Manager will evangelize data democratization by enabling self - service reporting capabilities and instilling stakeholder empowerment while ... focusing on conversion, funnel behavior, engagement, and revenue metrics. + Champion self - service usage of BI reporting tool, ensuring proper training and… more
- Walgreens (Saugerties, NY)
- …**Job Responsibilities/Tasks** ** Customer Experience** + Monitors and analyzes the customer service provided by team members. Offers reminders, training, and ... assistance with products and services. + Models and shares customer service best practices with all team...or ExCPT certification, as required by state). + Seeks self -development by monitoring own performance, setting high personal standards,… more
- PNC (Madison, NY)
- …lead Product Owner on the team * Responsible for crafting incredible customer experiences from discovery through execution delivery to customers, working closely ... to challenge existing norms and drive transformation * Present new digital customer experiences to legal, risk, and compliance stakeholders as well as executive… more
- Capital One (New York, NY)
- …is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service ... the technical chops to ensure that we build compelling, customer -focused solutions in an iterative methodology. As a candidate...chatting to our team within 1 minute, 24/7/365. The service we offer and build upon is unlike anything… more
- America's Best (Schenectady, NY)
- …Associate, where your passion for people and community comes to life through excellent customer service and expert guidance in eyewear selection. You will play a ... perfect pair of glasses for them. By providing excellent customer service , you will also be contributing...aligns with brand and company standards. Be Your Best Self : Pursue personal development and training opportunities to stay… more
- Mastercard (New York, NY)
- …complex systems, with business and technical implications, to executive and customer stakeholders * Understands Platform-as-a- Service to build applications that ... expertise, data-driven insights, and execution. Within Mastercard Services, our Customer Acquisition & Engagement (CA&E) business drives profitable business growth… more
- Cabela's (Utica, NY)
- Pay Range: $15.50 - $20.50 **_POSITION SUMMARY:_** The Greeter performs various Customer Service activities, to include greeting all customers in a prompt ... friendly and outgoing with every guest. They will provide an over the top customer service experience for every guest, ensuring that our customers feel welcomed… more
- New York State Civil Service (Schenectady, NY)
- …act discreetly and exercise good judgement.* Committing to providing exceptional customer service , maintaining positive relationships with our union partners, ... Candidates must be reachable for appointment on the Current Civil Service Eligible List, Professional Careers Opportunity (PCO) or Public Administration Traineeship… more
- New York State Civil Service (Albany, NY)
- …desk duties including troubleshooting, resolving user issues, and providing customer service .Competitive Minimum Qualifications:You must be currently reachable ... join the Office of the New York State Comptroller.Civil Service examinations are not required under the New York...OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable… more