- Justworks (Tampa, FL)
- …+ 4 year degree or equivalent work experience + 3+ years managing a customer service team, preferably in the health insurance, employee benefits, or financial ... Advanced experience and skill with mentoring and coaching Proficiency with CRM and customer service communication platforms + Experience identifying service … more
- The Hertz Corporation (Jacksonville, FL)
- The ** Customer Operations Manager** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the Customer ... and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a...**What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality… more
- Confluent (Tallahassee, FL)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- PennyMac (Tampa, FL)
- …A Typical Day The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer ... contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a… more
- Allied Universal (Jupiter, FL)
- …or equivalent + Minimum of two (2) years of work experience in a Technical Customer Service Call Center + Stable work history must demonstrate each of the ... following: + Strong understanding of customer service and customer relations...with creating cases and case numbers and escalations to Senior team members, departments, and vendors using CRM and… more
- Amazon (Tampa, FL)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a unique opportunity to engage ... challenges, and to create innovative solutions. The ideal candidate will have customer facing experience, be a proven collaborator across internal and external… more
- EverBank (Jacksonville, FL)
- …and monitors results to ensure call center is delivering on customer service objectives. + Ensures that recommendations from senior management, such as ... standards to ensure quality, consistency, and strong performance in customer service . This job also analyzes customer services operational practices… more
- The Walt Disney Company (Lake Buena Vista, FL)
- …long been known for the quality of our Guest Experiences, including world-class service . Where "consumer" represents our at home audience, and a "Guest" is immersed ... products and experiences. This role really focuses on the " Customer Experience" during the planning phase. We concentrate on...the business rules, and for us to provide quality service when and how they expect. Our mission as… more
- Datavant (Tallahassee, FL)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- HD Supply (Coral Springs, FL)
- + Experience in customer billing is a preferred **Job Summary** Provide customer service by responding to inquiries regarding product selection, services and ... service goals. + Performs necessary follow-up to ensure customer service expectations are met. + Facilitates...detailed checks or close review of output by a senior coworker and/or supervisor. + None. **Work Environment** +… more