- Capital One (New York, NY)
- …is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service ... Senior Manager Software Engineer (Velocity Black) Capital One's...chatting to our team within 1 minute, 24/7/365. The service we offer and build upon is unlike anything… more
- Iron Mountain (Albany, NY)
- …customer decision maker(s) to structure business strategy as it relates to customer requirements ( service level expectations, training of IM solutions, FBR ... and SLA as appropriate. May be required to perform customer needs and service analysis, make recommendations...routine + Ability to develop, maintain and present to senior level management within their customer base… more
- Coinbase (Albany, NY)
- …mission. Our team is dedicated to eliminating compliance challenges, empowering our customer experience via self- service and automation, and optimizing ... Improve customer compliance operations by developing bar raising metrics, self- service tools, and deep analyses that drive actionable insights * Collaborate with… more
- Capital One (New York, NY)
- Senior Manager, Product Management - Core Platform Lead, Enterprise Document Management Platform Product Management at Capital One is a booming, vibrant craft that ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Norstella (Albany, NY)
- Senior Solution Consultant Company: Citeline Location: Remote, United States Date Posted: May 5, 2025 Employment Type: Full Time Job ID: R-1147 **Description** ... contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.… more
- City of New York (New York, NY)
- …to making a difference through technology. We are looking for a customer -oriented and collaborative individual to lead the Business Analysis (BA) and Quality ... The BA group is charged with eliciting and documenting customer and end user requirements on small to extremely...directing the staff and activities for the unit, the Senior Director will work with other Applications division unit… more
- Rochester Regional Health (Rochester, NY)
- …serve as a resource to others in the resolution of complex issues + Customer Service . Manage incoming calls and provide necessary information; greet patients ... Job Title: Access Associate- Senior Department: TWIG Location: Northeast Health Service...3 years related work experience in a healthcare or customer service setting preferred. + Bilingual preferred.… more
- CVS Health (Amherst, NY)
- …align for exporting in formats used for online viewing and processing related to Customer Service , Enrollment, Billing and Reporting in support of internal and ... with heart, each and every day. **Position Summary** The Senior Plan Builders will provide plan benefit review, interpretation,...formats used for online viewing and processing related to Customer Service , Enrollment, Billing and Reporting in… more
- NYSERDA (Albany, NY)
- …for customers and service providers to raise awareness and demand, reduce customer acquisition costs and improve investor and customer confidence in energy ... including NYS sister agencies, key market actors (eg, building service providers, manufacturers), trade associations, technical organizations, economic and… more
- Ricoh Americas Corporation (Watertown, NY)
- …opportunities. May assume Field Technology Service Manager duties as needed. ** Customer Service ** Handles the most complex customer interactions with ... ** Senior Field Representative, Field Services Support** **Reports To:**...electro-mechanical devices and assigned equipment. Strong interpersonal, communication, and customer service skills. Ability to follow technical… more