- Amazon (Austin, TX)
- …from concept to delivery - Lead strategic planning phases and pitch innovative customer experience solutions backed by data-driven insights - Create and iterate on ... user research and testing to validate design decisions and ensure customer -centric solutions - Collaborate with cross-functional teams to implement design solutions… more
- Publicis Groupe (Irving, TX)
- …and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to ... completeness of requirements information received + Able to properly interpret customer marketing needs, and translate into understandable written requirements + May… more
- Coinbase (Austin, TX)
- …(ie Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. The Backend Platform team is looking for ... across the stack, building trust in Coinbase as a service and in the crypto ecosystem as a whole....role this team plays within Coinbase, since almost every service requires asynchronous processing capabilities. Every small victory achieved… more
- DriveTime (Fort Worth, TX)
- …business operations. + Administers continuous training and coaching to ensure quality customer service . **Knowledge, Skills and Abilities (The Fluff)** + ... finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with...much more! + **Paid Time Off.** Not just lip service : we work hard, to play hard! Paid time… more
- Intuit (Plano, TX)
- …etc. is key to ensuring our tax operations remain cutting edge while our service delivery continues to delight our customer . To be successful in this ... internal and external business partners while driving operational excellence throughout the service delivery model. You must demonstrate and have a proven track… more
- JPMorgan Chase (Plano, TX)
- …NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that ... and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana,… more
- Toyota (Plano, TX)
- …people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save time applying, ... and emerging technologies to continuously improve and innovate our technology offerings Self- Service and Automation: + Drive initiatives to enable self- service … more
- ManpowerGroup (Pasadena, TX)
- …Interface with Business Group, R&D, Manufacturing, Process Technology and Logistics on customer service , quality, new product/project, and distribution issues. * ... with regard to resources. * Consult daily with tech service and/or logistic personnel to discuss and define short...of Change process. * Recruit and mentor plant tech service engineers and/or logistics personnel. EDUCATION & EXPERIENCE *… more
- RailPros Field Services (Irving, TX)
- …challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and ... Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued, and your growth… more
- Ally (Austin, TX)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com. Ally is an equal opportunity employer committed to diversity and inclusion in the… more