- General Dynamics Information Technology (Fairfax, VA)
- …NACI (T1) **Job Family:** Data Science and Data Engineering **Skills:** Analytics, Customer Service ,Medicare,Microsoft Office **Experience:** 2 + years of related ... IMPACT:** + From 8:00am - 4:30pm EST, partner with senior analysts to process requests and transform category builders,...+ Prior experience working in a call center or customer service environment. + Must be able… more
- M. C. Dean (Norfolk, VA)
- …and integrators on new system design + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming ... in this role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance and recommend improvements.… more
- Concentrix (Richmond, VA)
- … customer outcomes, modernize experiences, and collaborate with Concentrix Service Lines. You will be responsible for product/features roadmap planning, ... Seattle, Washington area.** **Basic Functions** + You will be responsible for service delivery of assigned strategic clients to deliver target Key Performance… more
- Howmet Aerospace (Hampton, VA)
- …other techniques for maximizing the effective manufacture and distribution of goods. + Customer Service - Knowledge of principles and processes for providing ... unit and corporate strategy and under the direction of senior management to achieve approved objectives. + Leads a...customer service . This includes customer ...customer service . This includes customer needs assessment, meeting… more
- City National Bank (Richmond, VA)
- …ensure accuracy and completeness before submission to underwriting * Provide exceptional customer service by addressing client questions and concerns throughout ... all parties in the transaction, and notification to the senior loan officer of all progress and/or risk items.Must...* Bachelor's Degree Preferred * Minimum 5 year of Customer Service experience or financial experience *… more
- Capital One (Mclean, VA)
- Sr. Business Manager - SBB Channel Strategy & Analytics **Summary:** As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and ... businesses. A key to delivering sustained growth is to create an exceptional customer experience post acquisition to engage, delight, and retain our customers. In… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... of progressive sales experience, with 5+ years in a senior leadership role + Proven success in achieving and...analytics tools + Deep understanding of market dynamics and customer needs + Willingness to travel extensively for client… more
- M. C. Dean (Arlington, VA)
- …not limited to:** + Manage physical security system support to meet service level agreements + Analyze physical security system performance and recommend ... systems and networks + Strong verbal and written communication skills for customer correspondence, SOP, and Outage documentation. + Triage customer support… more
- TrustPoint (Dulles, VA)
- …to solve. TrustPoint is developing a fully commercial next-generation GPS service to provide significant performance, security and reliability improvements for GPS ... capabilities. The improvements will support US Government position and timing service resiliency as well as enable next-generation commercial applications like drone… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... and opportunities. + Serve as a trusted advisor to senior leadership, providing insights into market trends, competitor analysis,...SLED sectors. + Ability to adapt strategies to diverse customer needs across Federal and SLED markets. + Experience… more