- Qualtrics (Seattle, WA)
- …Agile, Scrum, or other project management methodologies. + You are creative and customer focused + Program management training + Service mentality + Experience ... the globe who think that's work worth doing. **Program Manager- Early Access Customer Programs** **Why We Have This Role** Early feedback from customers is crucial… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- Datavant (Olympia, WA)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... democratization of machine learning, and we're looking for a senior product marketer to bring to life how AWS...business with robust storytelling. Key job responsibilities * Own customer storytelling for the AWS Generative AI Innovation Center,… more
- Amazon (Seattle, WA)
- Description Are you passionate about improving customer experiences on Amazon and innovating with GenAI and agentic solutions? Amazon Customer Experience and ... leaders, design, data collection and analysis, recommendations and presenting results to senior leaders. * Design and implement autonomous AI agents that orchestrate… more
- Amazon (Seattle, WA)
- …Amazon digital product improvement? Do you want to dive deeper into how customer experience can be measured by GenAI, machine learning and computer vision ... globally. We build the automated products to measure the customer experience and digital products performance on the devices...and strive for exposing the visual/audio analytic capability as self- service . You will lead the team to leverage AI… more
- Cummins Inc. (Seattle, WA)
- …Engages customers courteously and professionally, anticipating their needs and escalating key customer or market information to senior technicians or supervisors ... Developing people to meet both their career goals and the organization's goals. Service Documentation - Creates and verifies customer , equipment and technical… more
- Forrester (WA)
- …by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build ... an extraordinary future. **About This Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the… more
- Amazon (Sumner, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies,… more
- Amazon (Seattle, WA)
- …and associate-facing products that delight customers and support our world class customer service workforce. We are looking for talented Postdoctoral Scientists ... machine learning and NLP techniques to create the best customer engagement experience on the earth? Do you want...this role you will: * Work closely with a senior science advisor, collaborate with other scientists and engineers,… more